“There is a bad smell coming from the unit, ive had it for over a year, and i already cleaned both filters. What else can i do?”

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• Ive had it for a short time but noticed if even when draining it still gives a smell but if you look behind the filter on bottom and use a flashlight theres still water in the back tray. I tend to drain then soak up with paper towels or a rag all the water left. And then wipe down the air vent with a wipe to get smell off a bit and it goes away. Also maybe drain it more often I do it every week or two depending hot humid.

  Answered by Vp24 3 years ago

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• Hello Smell, For product issues, kindly send an email to http://www.insigniaproducts.com/ for further assistance. Insignia Support, Merjorie

  Answered by InsigniaCustomerSupport 3 years ago

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