“I just bought mine today and it came charged to the second led dot and so I wanted to fully charge it and I’ve had it on the charger for 5 hours and it’s still blinking the 3rd dot and won’t charge it any more? What’s wrong??? :(”

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• I would return it.

  Answered by MissP 3 years ago

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• Hello, Fully charge your portable battery before using it for the first time. Charging takes about nine hours. Dina | Insignia Support | https://www.insigniaproducts.com/contact-us

  Answered by InsigniaCustomerSupport 3 years ago

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