A:AnswerDo you have the temp set low enough? Is it actually freezing? When I first plugged mine in it took a couple of days to stay cold, I guess it has something to do with the refrigerant spreading out too much in the system during shipping. After a day or two it settles and should work fine.
A:AnswerIf you do lay it down for transport just make sure that it’s left in the upright position for at least 24 hours. I can’t see where that would void the warranty. I have this same one and haven’t had any issues, I’m totally pleased.