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Questions & Answers

Page Showing 41-60 of 229 questions
  • QuestionWhere can I find a 64 inch tall refrigerator?

    Asked by Dawner.

    • Answer Hello, thank you for your question. Refrigerator dimensions vary by model, and a 64-inch-tall unit is not a common size for full-size refrigerators. For assistance finding a refrigerator that meets your space requirements, we recommend contacting Best Buy at 1-888-237-8289 or visiting BestBuy.com. Their team can help you compare available models and identify options that fit your height restrictions. Sudeep | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionAre the wires exposed in the back?

    Asked by Y.

    • Answer Hi, thank you for reaching out. No, the wiring is not exposed during normal installation and operation. The refrigerator's electrical connections are contained within the unit, with only the power cord visible at the rear. Thanks, Faisal | Insignia

      Answered by InsigniaCustomerSupport

  • Questionis there refrigerator bottom drawer replacement?because the bottom drawers are cracked

    Asked by wayne.

    • Answer Hi, thank you for reaching out. Yes, the Insignia™ USB-C/USB 3.0 to SD and microSD Memory Card Reader (NS-CRSAC1) should work with an iPhone 17 Pro Max since it has a USB-C port. You can insert your microSD card into the reader and transfer photos using the Files or Photos app on your iPhone. Faisal | Insignia.

      Answered by InsigniaCustomerSupport

  • QuestionDoes the freezer make ice cubes

    Asked by Anonymous.

    • Answer Hello! Thank you for your question. The Insignia - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator does not include a built-in internal ice maker for automatic ice production. However, you can make ice cubes manually using ice trays in the freezer compartment. If you'd like automatic ice production, the refrigerator is compatible with an optional Insignia ice maker kit that can be installed separately. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionDoes this fridge come with a cord to plug it up

    Asked by Sharon.

    • Answer Hello Sharon! Thank you for your question. Yes, the Insignia 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator comes with a power cord already attached, so it can be plugged directly into a properly grounded wall outlet once it is installed. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionDoes the doors closed by themselves

    Asked by Anonymous.

    • Answer Hello, thank you for the question. The Insignia 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator does not have self-closing doors. To ensure proper sealing and cooling performance, the doors should be fully closed after use. Poojitha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionReplacement doos shelf

    Asked by Anonymous.

    • Answer Hello! Thank you for your question. For assistance with a replacement door shelf for your Insignia™ 30 in. Wide 18 Cu. Ft. Top‑Freezer Refrigerator, please contact Insignia Customer Support at 1‑877‑467‑4289 or email insignia@bestbuy.com. Our support team will be happy to help identify the correct replacement part and provide available options. Vennila | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionCan a dented stainless steel refridgerartor door skin be replaced

    Asked by JimN7875.

    • Answer Hello Jim, thank you for your question. In some cases, a dented refrigerator door skin can be replaced, but this depends on the model and parts availability. For many refrigerators, the entire door assembly is replaced rather than just the outer stainless steel panel. For assistance with replacement parts and service options, please contact Insignia Customer Support at 1-877-467-4289 or insignia@bestbuy.com. Our team will be happy to review the available options for your specific model. Sudeep | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionHow do I change the temperature controls on this? It doesn’t look like it’s a push button and I don’t see any other knobs so I can change the temperatures or even read what the temperature is.

    Asked by Ajs.

    • Answer Hello, thank you for the question. This model uses electronic push-button temperature controls rather than a traditional dial. To adjust the temperature, press the FRIDGE or FREEZER button repeatedly to cycle through the available settings. The illuminated LEDs indicate the selected temperature level, with more LEDs representing a colder setting. The refrigerator can be set to 46.4°F (8°C), 39.2°F (4°C), or 35.6°F (2°C), while the freezer can be set to 3.2°F (-16°C), -2.2°F (-19°C), or -11.2°F (-24°C). Poojitha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionWill you Haul the old one?

    Asked by Mona.

    • Answer Hello Mona! Thank you for your question. For information about haul-away services, including availability and any associated fees, please contact the Best Buy team at 1-888-237-8289. They can check the services offered in your area and provide details on pricing and options for removing your old refrigerator during delivery. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionWhat’s the warranty?

    Asked by Anonymous.

    • Answer Hello! Thank you for your question. The Insignia™ 30 in. Wide 18 Cu. Ft. Top‑Freezer Refrigerator (Model NS‑RTM18SS2) includes a 1‑year limited warranty covering both parts and labor. Vennila | Insignia

      Answered by InsigniaCustomerSupport

  • Questioncan I buy replacement shelves for 30 inch of the refrigerator?

    Asked by russell.

    • Answer Hello Russell! Thank you for your question. Yes, you can purchase replacement shelves for the Insignia 30" Wide 18 Cu. Ft. Top‑Freezer Refrigerator, and to get the correct part number our support team can help you directly at 877‑467‑4289 or Insignia@bestbuy.com. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionIs this refrigerator garage ready

    Asked by smith.

    • Answer No. It's not labeled garage ready. I've had it in my garage for a year with no issues, but do live in a temperate climate.

      Answered by iBoughtStuff

  • QuestionCan you get an icemaker with this?

    Asked by Anonymous.

    • Answer Hello, thank you for the question. The Insignia 18 Cu. Ft. Top-Freezer Refrigerator is ice maker ready and supports an optional ice maker (model NS‑ICEF2W2). This accessory is sold separately and can be installed to add automatic ice-making functionality. Poojitha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionIs this a garage ready frig ?

    Asked by Todd.

    • Answer I have had mine in my garage for 4 months and it’s doing great. They delivered it and after I took the packing materials out all I had to do was plug it in, level it and set my temperatures.

      Answered by MichaelM

  • Questionwhat is the cost to add an ice maker to the insignia refrigeration

    Asked by Den.

    • Answer Hello Den! Thank you for your question. The compatible ice maker for the Insignia 30" 18 Cu. Ft. Top‑Freezer Refrigerator is NS‑ICEF2W2. To know more about installation, availability, and pricing, please contact Best Buy at 1‑888‑237‑8289. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionDoes it come with an icemaker?

    Asked by Anonymous.

    • Answer Hello! Thank you for reaching out with your question. The Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator (Model NS-RTM18SS2) does not come with an ice maker included. However, it is ice maker–ready, allowing you to add one if needed. This model is compatible with the Insignia NS-ICEF2W2 ice maker kit, which is sold separately and can be installed with a proper water line connection. Vennila | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionIs this refrigerator ice maker compatible

    Asked by Anonymous.

    • Answer Hello! Thank you for your question. The Insignia 18 Cu. Ft. top freezer refrigerator is ice maker compatible and works with the optional NS-ICEF2W2 ice maker kit, which is sold separately and designed for proper fit and installation. Poojitha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionDoes this model come with casters or wheels? If not, is there an option to add these on? If so, how much?

    Asked by CastersWheels.

    • Answer Not sure. We have ours installed in our RV. It's wonderful. We are very satisfied.

      Answered by RVcoolspot