Questions & Answers

Q: Questionwhat is the warantee on this item

Asked 5 years ago by Jeannie.

• A:Answer Hello Jeannie, Our 32" HDTV comes included with a one year warranty, however you can also add an additional Geek Squad Protection Plan for full protection of your unit. Remember that you can also contact us at the link below if you have further questions and we will gladly assist you. Itzel I. - Insignia Support.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs the Model:NS-32D220NA20 SKU:6311202 available at springfield OR store

Asked 5 years ago by bart.

Q: QuestionDoes this tv have a DVD player

Asked 5 years ago by Cathy.

• A:Answer No, this TV does not have a built-in DVD player. But, you can connect an external DVD player at any time. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionThose this tv have 120hertz?

Asked 5 years ago by Oslin.

• A:Answer Are you out of your mind Its $100 TV, not a 1400 Tv

  Answered 5 years ago by DamovaVerified Purchase

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Q: QuestionCan you watch hulu or netflix on this tv?

Asked 5 years ago by E.

• A:Answer No, this is not a Smart TV. But, you can connect an external streaming device at any time. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow thick are the bezels? Top in inches, Bottom in inches, Sides in inches

Asked 5 years ago by Brandon.

• A:Answer For bezel; Top is 0.5 inches. Bottom is 0.76inches. Sides are 0.58 inches. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes the remote for this model have a number pad so you can get direct access to a channel? If not, do you have other models that do have one?

Asked 5 years ago by Robert.

• A:Answer The remote has a number pad to get direct access to a channel. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionHi I just bought this tv and I have a CyberPowerPC - Gamer Master Gaming Desktop - AMD Ryzen 5 2600- 8GB Memory- AMD Radeon RX 580 4GB - 2TB HDD + 240GB and I was wondering what cable I need to connect to the tv to use it as a gaming monitor DVI - Hdmi?

Asked 5 years ago by Connor.

• A:Answer You need to use an HDMI cable. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is measurement end to end. Suggest supplying product dimensions. Need to know if it will fit where I want it. Thank you

Asked 5 years ago by Anonymous.

• A:Answer Outside dimensions (without the stand as I have it mounted on an articulating arm) are 28.75" wide (x) 16.75" high.

  Answered 5 years ago by UWBadgerEdVerified Purchase

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Q: QuestionHaving trouble with leg stands and the small screws? Solution...Use epoxy on legs with small straight screws lined with epoxy to get a firmer bond between legs and mounting. Generously use epoxy on surfaces and screws that meet and let cure.

Asked 5 years ago by Tucson.

• A:Answer Great idea! Thank you for sharing. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan I hook up a playstation 1 to this tv?

Asked 5 years ago by Joey.

• A:Answer Yes! This TV has several ports that you can use to connect your Playstation 1 to it. Viridiana E. Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat uses are available for the HDMI2 connection? Don't seem to get any audio there.

Asked 5 years ago by HomeWriter.

• A:Answer HDMI2 does not support ARC, to compare to HDMI1. But HDMI2 also supports video & audio (TV speaker). For personalized assistance please visit insigniaproducts.com/contact-us David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionI am was wondering if this TV uses a AC/DC power supply or if it is a AC cable directly in to the TV. I am looking for a 12 volt TV to use in a mobile application.

Asked 5 years ago by Brian.

• A:Answer It is a AC cable directly in to the TV only. Power supply should be 110V/60Hz. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionHi, I just bought this TV. It worked fine the first evening when I set up my Chromecast and watched a few shows. Unfortunately, it does not work any more. I get the sound but no image. Instead, a kind of blue tint can be perceived. What do I do?

Asked 5 years ago by Pierre.

• A:Answer Hi Pierre, We regret to read that you are experiencing this with your new 32'' HDTV. This is certainly not normal behavior, so we would appreciate it if you would reach out to us so that we may provide you with a resolution. We look forward to hearing from you soon! - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this tv have a built in antenna? Will it pickup signals without cable or outside antenna?

Asked 5 years ago by LAMB.

• A:Answer Hello, This TV as a digital tuner built-in. You can connect an indoor or outdoor antenna to the antenna jack on the TV and run a channel scan to pick up your local channels. Eduardo L - Insignia Support https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionI would like to purchase this for someone that will require TV EARS to be used with it, and wanted to make sure it has the correct ports/headphone jack to allow this to be used. Does it?

Asked 5 years ago by Mark.

• A:Answer Hi Mark, This Tv does have a headphone jack and a coaxial cable port. We highly recommend checking out the manual or the specifications for this TV on Best Buy or Insignia Products webpage. If you have further questions, feel free to reach out to us. - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this tv have game mode?

Asked 5 years ago by Jerry.

• A:Answer Hello, Jerry, Yes, this TV has a game mode. To access this feature, you just need to press the game button on the remote, or you can change the picture mode on the picture menu. Eduardo L - Insignia Support https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the width measurement

Asked 5 years ago by Anonymous.

• A:Answer Hello, This model has a width of 28.7 inches. Eduardo L - Insignia Support https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: Questionwhat are the actual height and width of the 32" tv?

Asked 5 years ago by bill.

• A:Answer Hello, Bill, Please find below the width and the height with and without the stand. Height with stand: 18.4 inches Height without stand: 16.8 inches Width: 28.7 inches Eduardo L - Insignia Support https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
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