“I just received my dehumidifier and when it kicks on there’s a high pitched buzzing type noise…like a loud refrigerator. Is this normal? Do I have a defective one?”
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Thank you for your inquiry! It's understandable to be concerned about unusual noises from your new dehumidifier. The Insignia™ 35-Pint Dehumidifier is generally described as being relatively quiet, with a noise level around 56-57 dB, which is comparable to a normal conversation or a quiet office. A high-pitched buzzing noise, especially one that is loud and persistent, is not typical. To troubleshoot, ensure the dehumidifier is placed on a flat, stable surface, as uneven surfaces can sometimes cause vibrations and noise. Make sure there are no obstructions around the fan or vents that could be causing the noise, and check and clean the filter if necessary, as a dirty filter can sometimes cause the unit to work harder, leading to unusual noises. Additionally, ensure all parts are securely installed and there are no loose components. If the noise persists after these checks, it might indicate a defect. In that case, contacting Insignia customer support or Best Buy for further assistance or a possible replacement would be the best course of action.
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