Questions & Answers

Q: QuestionHow large of a room can this dehumidifier handle?

• A:Answer This dehumidifier is designed for rooms up to 2000 square feet.

Q: QuestionWhat is the capacity of this dehumidifier?

• A:Answer This dehumidifier can hold up to 35 pints of moisture per day.

Q: QuestionHow do I know when the dehumidifier is full?

• A:Answer The dehumidifier has a full bucket indicator to notify you.

Q: QuestionDoes this dehumidifier have a continuous drain option?

• A:Answer Yes, it has a drain hose connection for continuous operation.

Q: QuestionHow do I adjust the humidity settings? I've tried using the up & down buttons, but nothing happens. I'm left with only the "Comfort" or "Continuous" options, but would prefer something in between........

Asked 5 years ago by Kaptainkremen.

• A:Answer I ran into same problem and almost returned it. You need to turn off both the Comfort and Continues options. To turn those options off, press on their respective buttons. When they are off the green light should be off for these options. One those options are off and the humidifier is running then press on the up and down buttons to adjust the desired humidity levels. Hope that helps.

  Answered 5 years ago by KashifVerified Purchase

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Q: QuestionHow many watts of electricity do the 35 pint and 50 pint units use when running?

Asked 5 years ago by PickyShopper.

• A:Answer Electric consumption per unit is specified as: 20 pt. is 270 Watts, 35 pt. is 380 Watts, 50 pt. is 545 Watts. Assuming continuous operation at the national average of 10.60 cents per kilowatt hour the cost to operate is. 20 pt. cost $250.71/year. 35 pt. cost $352.85/year. 35 pt. cost $506.07/year. Assuming 50% daily operation at the national average of 10.60 cents per kilowatt hour the cost to operate is. 20 pt. cost $125.36/year. 35 pt. cost $176.43/year. 35 pt. cost $253.03/year.

  Answered 5 years ago by Anonymous

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Q: QuestionI recently purchased and it is doing great. I want to set it up with a drain hose for when I'm away an extended period of time. The manual says 5/16" drain hose. Where can I find one? Having trouble finding at local hardware or online. Thanks in advanc

Asked 4 years ago by MWNC.

• A:Answer You can use a standard garden hose.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionDo these units come with a drain plug and hose to avoid manually emptying the water collection reservoir?

Asked 5 years ago by PickyShopper.

• A:Answer The specifications state that it comes with a drain hose connection. No hose is included.

  Answered 5 years ago by IamShoppingForOneToo

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Q: QuestionDoes the unit give off a lot of heat from the exhaust? I used to own a Kenmore unit I think similar size. However, it gave off a lot of heat which when using in the summer, not ideal. Just curious.

Asked 4 years ago by Paige.

• A:Answer Yes it does put off a lot of heat.

  Answered 4 years ago by tonieVerified Purchase

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Q: QuestionDoes this unit have a reusable filter?

Asked 5 years ago by Anonymous.

• A:Answer It has a "screen" filter that can be removed and cleaned. It is not an air filter like in HVAC units.

  Answered 5 years ago by robertoVerified Purchase

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Q: QuestionIs the bucket size the only difference between the 35 pint and 50 pint units? All the other dimensions look exactly the same. In other words, if they are connected to a continuously draining hose (no bucket) are the unit's drying capacities the same?

Asked 4 years ago by Roald.

• A:Answer The difference is in moisture removal capacity per day and not the bucket size. The 50 pints one can remove more moisture per day compared to the 35 pints and therefore can cover a larger/more damp area. Would recommend checking out this website to decide what size dehumidifier you need according to your space and dampness. https://www.lowes.com/n/buying-guide/dehumidifier-buying-guide

  Answered 4 years ago by HulkVerified Purchase

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Q: QuestionWhat are the decibels?

Asked 5 years ago by Mary.

• A:Answer This unit is 56.5dB(A).

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: Questiondoes this dehumidifier has a automatic shut off when bucket is full, It says it has a indicator.

Asked 4 years ago by bkhappy.

• A:Answer It does!

  Answered 4 years ago by AmazonEchoDotVerified Purchase

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Q: QuestionHow do I place the unit? I have noticed if I place the back facing the wall, it gives a different reading (lower than if turned outwards). So, does it matter?

Asked 5 years ago by raaka.

• A:Answer The Unit measures humidity with air intake from the back. Placing the back against the wall will reduce performance and efficiency in measuring and removing humidity. I place mine with the right side(facing you) against the wall leaving the intake and discharge facing away from any walls.

  Answered 5 years ago by JimmVerified Purchase

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Q: QuestionIs it on wheels?

Asked 4 years ago by Saralee.

• A:Answer Yes it is on wheels

  Answered 4 years ago by happycustomer1Verified Purchase

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Q: QuestionBy specs it says the 50 and 35 are the same size. Is this correct?

Asked 5 years ago by Boo410.

• A:Answer Yes, 35 pt and 50 pt dimensions are: 16.8 x 11.7 x 24.4 in. (42.7 x 29.8 x 62 cm).

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat are the dimensions of the unit? Looking for a slender one which won't take floor space.

Asked 5 years ago by Taffy.

• A:Answer Dimensions are in Specification Product Height 24.4 inches Product Width 16.8 inches Product Depth 11.7 inches

  Answered 5 years ago by NgocVerified Purchase

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Q: QuestionHow long is the drain hose?

Asked 1 year ago by Joey.

• A:Answer you can also use a standard dishwasher drain hose. This is made of soft rubber and will aattach to the drain spigot by pushing it on and is easier to attach than a hose.

  Answered 6 months ago by Anonymous

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Q: QuestionWhat is the noise output of these 20/35/50 pint models?

Asked 5 years ago by Eddie.

• A:Answer I have the 35 pint model and it basically just sounds like a fan, nothing really loud.

  Answered 4 years ago by sigman70Verified Purchase

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