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Name: Insignia™ - 35-Pint Dehumidifier - White
Brand: Insignia™
SKU: 6385840
Price: 179.99 USD
Rating: 4.7 (1487 reviews)

Insignia™ - 35-Pint Dehumidifier - White

Model:: NS-DH35WH1; |
SKU:: 6385840

User rating, 4.7 out of 5 stars with 1487 reviews.

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QuestionHow hard is this to clean each month. The dehumidifier I have now is soooo hard to clean and takes a lot of time. I hope this will be pretty simple to clean. Thanks!
Asked 2 years ago by Sam.
- Answer Cleaning a 35 pint dehumidifier should not be too difficult or time-consuming, as long as you keep up with regular maintenance. Here are some general steps to follow when cleaning a dehumidifier: Unplug the dehumidifier: Before starting the cleaning process, make sure the dehumidifier is unplugged to avoid any accidents. Remove the air filter: Most dehumidifiers have a removable air filter that collects dust and debris. Remove the filter and either vacuum or wash it, depending on the manufacturer's instructions. Clean the water tank: Empty and clean the water tank to prevent mold and bacteria buildup. You can use a mixture of water and mild detergent to clean the tank thoroughly. Clean the coils: The coils inside the dehumidifier can collect dust and dirt over time, affecting its efficiency. Use a soft brush or cloth to gently clean the coils and remove any buildup. Clean the exterior: Wipe down the exterior of the dehumidifier with a damp cloth to remove any dust or dirt that may have accumulated. Overall, cleaning a 35 pint dehumidifier should not be too difficult as long as you maintain it regularly. Following these simple steps should help keep your dehumidifier running efficiently and effectively.
  Answered 2 years ago by InsigniaCustomerSupport
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QuestionSo you can attach a garden hose to drain tank? And how much does it weigh. I was told 39 lbs but ups delivery states 45 lbs. does it have an auto shutoff when tank is full?
Asked 6 years ago by Turner.
- Answer Yes, you can attach a garden hose to drain the tank. The unit net weight is 40 lbs and with packaging is 45 lbs. Yes, this unit has an auto shut off when the tank is full.
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionJust purchased this unit. It works, but produces a noticable high-pitched ringing noise when operating, as well as a strange odor that I can't quite describe. It's not moldy or musty, as I have only been using this unit for one day. Should I be worried?
Asked 8 months ago by Em.
- Answer I have no sounds or odor problem. Get customer service.
  Answered 8 months ago by JoAnnS
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QuestionDoes the 35 pint size have a handle inside the bucket (for manual emptying)
Asked 2 years ago by Theresa.
- Answer Hi Theresa! Thank you for inquiring about our Insignia™ - 35-Pint Dehumidifier with ENERGY STAR Certification. Yes, the tank (bucket) has a handle for easy unloading. I hope this helps. Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
  Answered 2 years ago by InsigniaCustomerSupport
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QuestionIf the unit itself gets moldy inside is that under warranty?
Asked 2 years ago by Patti.
- Answer Hello Patti, The manufacturer's warranty does not cover Misuse, Abuse, Negligence. You have to maintain the product by cleaning the tank every few weeks to prevent growth of mold, mildew, and bacteria. The air filter should be cleaned after 250 hours of use or 30 days. Insignia Support Molina https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
  Answered 2 years ago by InsigniaCustomerSupport
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QuestionHow close does the humidity have to be to the comfort level before it triggers the auto shut-off? My scenario is that my comfort level was set at 50 and it shut off at 53 with no timer set, the bucket was not full, and with a clean filter.
Asked 3 years ago by Rini.
- Answer I have noticed it is very close to the setting. So, after a few minutes if the humidity goes up just a percent or 2 it comes right back on again. Because I live near the coast, where it is damp, if I use a setting, it shuts on and off every few minutes once it reaches the setting, constantly making a lot of noise, so I use the continuous setting and simply shut if off when it is not needed. They need to have a high and low setting so there is some time before it comes right back on again.
  Answered 2 years ago by pegmeg
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QuestionDoes the unit have auto shut off when the bucket is filled to capacity?
Asked 3 years ago by Gary.
- Answer Yes, there is a float switch in the bucket that detects the level of water and shuts off once it is full.
  Answered 3 years ago by ZachC
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QuestionIs this an Energy Star c rated product?
Asked 4 years ago by Anonymous.
- Answer Hi there, this unit is ENERGY STAR certified product. Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionI have two questions. What is the preset humidity level for comfort and continuous? What is the reason for the continuous button if the dehumidifier works and will continue until it fills up with water?
Asked 5 years ago by Rob.
- Answer The humidity level for Comfort is 45%-55% and the continuous mode will work until the tank is full of water.
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionOur unit is less than a year old and is not pulling humidity out of the air anymore in our basement that usually filled the bucket daily. Is there a way to get a new filter or trouble what may be causing it to not work?
Asked 3 months ago by MNBlondie.
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QuestionWhat is the noise level in decibels?
Asked 4 months ago by Susan.
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QuestionWhat is return policy
Asked 5 months ago by JayS.
- Answer Hello Jay! Thank you for your question regarding the Insignia 35‑Pint Dehumidifier. This item follows Best Buy’s standard return and exchange policy of 15 days, and for any additional details or questions about eligibility, you can contact Best Buy directly at 1‑888‑237‑8289. Darshan | Insignia
  Answered 5 months ago by InsigniaCustomerSupport
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QuestionMy unit is leaking water from this specific part of the unit circled in red. What could be causing a leak in that area?
Asked 6 months ago by Em.
- Answer Dear Insignia Customer, thank you for your question. I’m sorry to hear that your Insignia 35‑Pint Dehumidifier (NS‑DH35WH1) is leaking. A leak in the area you described can be caused by a few different factors, and we’d be happy to help you get this resolved. Please contact us at 1-877‑467‑4289 or insigniasupport@bestbuy.com and we will be happy to help you with this. Rafay | Insignia Products
  Answered 5 months ago by InsigniaCustomerSupport
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QuestionWhat temperature does this unit operate at? <32 degrees?
Asked 6 months ago by Oldman.
- Answer Hello, Thank you for your question. This unit is designed to operate within a recommended temperature range of 41°F (5°C) to 90°F (32°C). Operating the unit below 32°F is not advised, as it falls outside the specified conditions for proper performance and reliability. Andres | Insignia
  Answered 5 months ago by InsigniaCustomerSupport
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QuestionIt appears to be blowing out cold air… we have a very moist basement bathroom & our last one used to blow warm air and fill up fast this has yet to fill & seems to blow cool air is this normal or is there something wrong with the unit?
Asked 7 months ago by Laura.
- Answer No. It will blow out both warm air and cool air, depending on the environment it is in.
  Answered 7 months ago by sohmann2018
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QuestionHow quiet is it?
Asked 8 months ago by Kathy.
- Answer A low hum. We keep this by my girls room and it doesn't wake them up.
  Answered 7 months ago by sohmann2018
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QuestionWhat is the Energy Factor rating for this (i.e., L/KwH)? I want to know the rating from the manufacturer. Calculating based on amp/volt draw isn't accurate because that's the max draw and not using constant current draw.
Asked 10 months ago by palashbari.
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QuestionHow do I. Clean the bucket does the top come off
Asked 11 months ago by Judy.
- Answer Just pull the bucket out from front, dump and replace.
  Answered 10 months ago by user253031
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QuestionCan you choose the dehumidifier to gravity drain into an enclosed container only? Or, can you choose to gravity drain through the drain hose into a floor drain?
Asked 11 months ago by JohnHenryHoeHandle.
- Answer You can do both. Mind goes to a floor drain.
  Answered 11 months ago by Bob57
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QuestionWhy do I hear water dripping big drips every second, inside of the tank,especially after emptying the water and starting the unit back up for a couple of hours or so? Is it normal to hear driping sounds within the water tank while the unit is in use?
Asked 11 months ago by Bumble.
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Questions & Answers

Insignia™ - 35-Pint Dehumidifier - White

Q: QuestionHow hard is this to clean each month. The dehumidifier I have now is soooo hard to clean and takes a lot of time. I hope this will be pretty simple to clean. Thanks!

Q: QuestionSo you can attach a garden hose to drain tank? And how much does it weigh. I was told 39 lbs but ups delivery states 45 lbs. does it have an auto shutoff when tank is full?

Q: QuestionJust purchased this unit. It works, but produces a noticable high-pitched ringing noise when operating, as well as a strange odor that I can't quite describe. It's not moldy or musty, as I have only been using this unit for one day. Should I be worried?

Q: QuestionDoes the 35 pint size have a handle inside the bucket (for manual emptying)

Q: QuestionIf the unit itself gets moldy inside is that under warranty?

Q: QuestionHow close does the humidity have to be to the comfort level before it triggers the auto shut-off? My scenario is that my comfort level was set at 50 and it shut off at 53 with no timer set, the bucket was not full, and with a clean filter.

Q: QuestionDoes the unit have auto shut off when the bucket is filled to capacity?

Q: QuestionIs this an Energy Star c rated product?

Q: QuestionI have two questions. What is the preset humidity level for comfort and continuous? What is the reason for the continuous button if the dehumidifier works and will continue until it fills up with water?

Q: QuestionOur unit is less than a year old and is not pulling humidity out of the air anymore in our basement that usually filled the bucket daily. Is there a way to get a new filter or trouble what may be causing it to not work?

Q: QuestionWhat is the noise level in decibels?

Q: QuestionWhat is return policy

Q: QuestionMy unit is leaking water from this specific part of the unit circled in red. What could be causing a leak in that area?

Q: QuestionWhat temperature does this unit operate at? <32 degrees?

Q: QuestionIt appears to be blowing out cold air… we have a very moist basement bathroom & our last one used to blow warm air and fill up fast this has yet to fill & seems to blow cool air is this normal or is there something wrong with the unit?

Q: QuestionHow quiet is it?

Q: QuestionWhat is the Energy Factor rating for this (i.e., L/KwH)? I want to know the rating from the manufacturer. Calculating based on amp/volt draw isn't accurate because that's the max draw and not using constant current draw.

Q: QuestionHow do I. Clean the bucket does the top come off

Q: QuestionCan you choose the dehumidifier to gravity drain into an enclosed container only? Or, can you choose to gravity drain through the drain hose into a floor drain?

Q: QuestionWhy do I hear water dripping big drips every second, inside of the tank,especially after emptying the water and starting the unit back up for a couple of hours or so? Is it normal to hear driping sounds within the water tank while the unit is in use?

Top-rated dehumidifiers

QuestionHow hard is this to clean each month. The dehumidifier I have now is soooo hard to clean and takes a lot of time. I hope this will be pretty simple to clean. Thanks!

QuestionSo you can attach a garden hose to drain tank? And how much does it weigh. I was told 39 lbs but ups delivery states 45 lbs. does it have an auto shutoff when tank is full?

QuestionJust purchased this unit. It works, but produces a noticable high-pitched ringing noise when operating, as well as a strange odor that I can't quite describe. It's not moldy or musty, as I have only been using this unit for one day. Should I be worried?

QuestionDoes the 35 pint size have a handle inside the bucket (for manual emptying)

QuestionIf the unit itself gets moldy inside is that under warranty?

QuestionHow close does the humidity have to be to the comfort level before it triggers the auto shut-off? My scenario is that my comfort level was set at 50 and it shut off at 53 with no timer set, the bucket was not full, and with a clean filter.

QuestionDoes the unit have auto shut off when the bucket is filled to capacity?

QuestionIs this an Energy Star c rated product?

QuestionI have two questions. What is the preset humidity level for comfort and continuous? What is the reason for the continuous button if the dehumidifier works and will continue until it fills up with water?

QuestionOur unit is less than a year old and is not pulling humidity out of the air anymore in our basement that usually filled the bucket daily. Is there a way to get a new filter or trouble what may be causing it to not work?

QuestionWhat is the noise level in decibels?

QuestionWhat is return policy

QuestionMy unit is leaking water from this specific part of the unit circled in red. What could be causing a leak in that area?

QuestionWhat temperature does this unit operate at? <32 degrees?

QuestionIt appears to be blowing out cold air… we have a very moist basement bathroom & our last one used to blow warm air and fill up fast this has yet to fill & seems to blow cool air is this normal or is there something wrong with the unit?

QuestionHow quiet is it?

QuestionWhat is the Energy Factor rating for this (i.e., L/KwH)? I want to know the rating from the manufacturer. Calculating based on amp/volt draw isn't accurate because that's the max draw and not using constant current draw.

QuestionHow do I. Clean the bucket does the top come off

QuestionCan you choose the dehumidifier to gravity drain into an enclosed container only? Or, can you choose to gravity drain through the drain hose into a floor drain?

QuestionWhy do I hear water dripping big drips every second, inside of the tank,especially after emptying the water and starting the unit back up for a couple of hours or so? Is it normal to hear driping sounds within the water tank while the unit is in use?