A:Answer Thank you for your inquiry! If your Insignia™ 35-Pint Dehumidifier's water bin fills up despite connecting a hose for continuous drainage, there are several potential issues to consider. First, ensure that the hose is securely and correctly connected to the drainage outlet, as a loose or improper attachment can prevent water from flowing through it. The hose should be positioned downward to use gravity for water flow and should not be kinked, coiled, or elevated, as these conditions can impede the flow and cause the bin to fill up. Check both the hose and the drainage outlet for any blockages or obstructions, such as debris or mineral buildup, which could block water flow. It's important to use a short hose with a gentle downward slope to avoid resistance that can prevent proper drainage. Some dehumidifiers require an internal switch or setting to be activated for continuous drainage, so refer to the user manual for specific instructions and ensure you've activated any necessary settings. Additionally, ensure that the connection between the hose and the dehumidifier is properly sealed to prevent water from bypassing the hose and filling the bin. Keith | Insignia Support https://www.bestbuy.com/site/insignia-35-pint-dehumidifier-with-energy-star-certification-white/6385840.p?skuId=6385840
