“Amazon Alexa cannot discover the TV nor the Fire TV service. It just doesn't see it, so I can't control with Echo.”
Answer This Question
1-2 of 2 Answers
It doesn't appear in "Fire TV" setting. I've done this many times with my own TVs & Fire TV boxes with Alexa, just not seeing Insignia. Here's a question: Does the Amazon acct used for Alexa have to match the Amazon account on the fire TV? I'm using my own Alexa app/device to control a TV at another location under someone else's Amazon account. Thank you.
Sorry, there was a problem. Please try again later.To pair your Fire TV Edition television with your Alexa enabled device (i.e. Echo) use the Alexa app: If you use the smartphone app go: Home > Menu > Settings > Video and TV > Fire TV Just follow the on-screen instructions. For more information, please visit: amazon.com/help David M. - Insignia Support
Sorry, there was a problem. Please try again later.