“From the description, it seemed I could play an MP4 using my USB thumb drive. It isn't working. How can I play my MP4 on this TV?”
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Hi! I sincerely appreciate you taking the time to share your inquiry with us. The required format of the thumb drive needs to be first FAT32, then the videos uploaded to it need to be in MP4 for them to play on the TV. In case the situation persists, please contact us at 1-877-467-4289 for additional support. Alexander G. - Insignia Support
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