“I can not get the heat to work. On the remote I set it to a number but the”off” indicates stats lit. “”

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• I found out that you can not preset the heat. You must start a massage and the go to Customize and turn on the heat.

  Answered by Anonymous 2 years ago

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• Mine works but it's not hot at all. Barely warm at best even on the highest number.

  Answered by AdamP 2 years ago

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