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Tone27610, thank you for sharing your experience. It sounds like the screws in your Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer might be coming loose from the drum or internal components. Here are a few possibilities: 1. Loose drum fasteners – Over time, vibrations can cause screws securing the drum to loosen. 2. Agitator or tub support issue – If the agitator or tub support is shifting, screws may work their way out. 3. Shock absorbers or suspension rods – If these parts are worn, excessive movement could lead to screws coming loose. I recommend checking the inside of the tub and around the agitator for any missing screws. If the issue persists, reaching out to Insignia customer support. Tine | Insignia Products
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