“My washer won't drain, keeps giving a error message.”
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It's certainly frustrating when your washer won't drain and is displaying an error message. This usually indicates a problem with the draining system. Here are a few basic troubleshooting steps you can try: First, check the drain hose at the back of the washer. Ensure it isn't kinked, twisted, or clogged. Straighten out any bends and make sure the end of the hose is not submerged in standing water in a drainpipe, as this can cause siphoning issues. Next, inspect the drainpipe or laundry sink where the hose empties. Make sure there isn't a blockage in the pipe itself. If you can safely do so, check for any visible obstructions. After performing these steps, try running a drain and spin cycle to see if the issue is resolved. If the washer still won't drain and the error message persists, it indicates a more complex problem that may require professional attention. Please contact our Insignia customer support team (877-467-4289) for further assistance. They can provide more specific troubleshooting based on the error code you are seeing or help schedule a service appointment. - Mae | Insignia Support
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