“I purchased the Insignia brand washer and dryer last week. For some reason, it agitates for a count of 16 back and forth before the water begins to fill the tub. I distribute the laundry evenly but the agitation ends up pushing the laundry to one side.”

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• This is normal behavior, it's a smart auto-sensing function.

  Answered by InsigniaCustomerSupport 5 years ago

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• Yes it does! I hate this washer, it puts everything in a ball and it’s off-balance more than any other washer I’ve ever had.

  Answered by Dglazz 4 years ago

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