Has anyone had a problem with this washer getting out of balance on the spin cycle and having to be readjusted? If so how frequently? null

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Accepted Answer

I am currently having this problem every time I do a load of laundry and the unit itself is level.

Taylor · Answer

Yes. This washing machine is continuously giving E4. The amount of times i need to readjust a load due to it unleveling the load itself, is frustrating. Would not reccommend thus junk. Takes hours for a load!

Answered by Taylor 4 years ago

Becky · Answer

I've had this washer 2 months and it has only happened 1 time. I had a rug and 1 other item. The washer will try 3 times to balance itself then it will give an error code. Just need to adjust items in washer and restart. I wash about 10 loads of laundry a week. Clothes, blankets, pillows, rugs, towels, etc. 1 time in 2 months seems decent enough to me. I'm sure if I'd of filled the load it may have not happened. Rug was dirty and I wanted to wash alone.

Answered by Becky 7 years ago

ebailey · Answer

I have this problem every time I do not have a full load. 
Gets frustrating at times.

SickOfThisWasherNow · Answer

For the past few months my washer has been doing the same thing! 
I bought it 3 years ago and I’m getting sick of it now cause atm I’ve been washing and levelling this one small load for the last hour. I level the clothes then it spins and pushes everything together again…I’ll just keep washing this load until it finally levels itself out and spins the clothes properly!

Eckles · Answer

YES. If it isn't level it will not work at all. I have leveled it three times and it works better now. My problem is that my house is 150 years old and there are no level spots in my house. I don't think it should be so hard to get level. The book says to start the water and check the level in the tub. There is an edge in the tub "at the bottom" you can use as a guide. Hope this helps.

Answered by Eckles 7 years ago

Raholmes · Answer

All.the time. This washer is a serious waste of money. it gets itself unbalanced, then rips the hose from the wall and.floods my basement.

Anonymous · Answer

Have to make sure the foot under the washer is locked otherwise it will vibrate hard.

Drahcire · Answer

This worked for me.

I learned to balance a washer by using a level on the top of the machine. I'm not sure if that was old school, or just wrong. But, it seemed to work.

In this case, however, it did not work at all. Out of desperation, I decided to look at the instructions. They said to level the machine by using the level on the sides and the front and back. So, I did that, and it worked.

Hope this helps someone!

AnswersQ · Answer

I've had this washer in my townhome for about 8 months (June of 20-March of 21). I have experienced this issue 2-3 times. I wash about 2 small loads per week. Big and heavy items are the culprit in my case: cotton blankets, beach towels, and the like.

Answered by AnswersQ 5 years ago

Washer · Answer

This is the worst washing machine i have ever had in my whole entire life. I literally lose my mind every time i wash a load of clothes. It's almost like the washer has a mind of its own.  No matter what size load.  I have leveled this washer 15999 times and i know it's not the leveling. You shouldn't have to spend 8 hrs out of your day first off just dreading to touch the thing and second just trying to wash a load.  I find myself talking to the washer really it drives me insane. Worst appliance ever made and insignia should take it off the market bc i believe they know it too but it's all about the money.  Yea we know it's bad so let's drop the price and make people feel they getting a good deal then when they start calling about it we will give them the run around till they finally give up and stop calling.  Yelp we can all hear them now. The dryer on the other hand is awesome.  I will give them credit for that.  I can't even give this washer away though.

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LOL.. I am here looking for an answer.. I guess there is no answer..I waited 3 hours trying to level it… I guess mine is perfectly leveled.

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I’m having this problem now. I’ve had my washer for 2 years now and I’m so tired of having to go move clothes around. It gets stuck in a perpetual rinse & spin cycle—even when I select drain & spin. I end up having to just take everything out sopping wet for my dryer to work 3x as long. Tech is coming next Wednesday so we shall see. I just want a working washer at this point.

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I have had mine 3 months tech came to check it and said he couldn't fix it I need to contact best buy to send another tech or replace with a new washer cause it's not fixable

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JUNK. I am having same problem. When it get to high speed it spends out of control and start banging and kick back to rinse mode then error code pop up .Horrible.

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It started doing it about a month ago and it does it every now. I've had it for a little over a year

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Yes 
This Brand is a piece of crap.
Do not buy one.
It is worthless, waste of money time SANITY.

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I hate this washer. Every load i do i have to babysit it to readjust the clothes so it will spin.

Noregretpurchase · Answer

The worst machine EVER...   I have to fix the clothes all the time so it can balance

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It goes out of balance every load i do it wont even do 1 load of laundry its worthless piece of

Goodr · Answer

Yes this occurs frequently right at the start of the spin. So what I’ve discovered is if you pause the machine right before the start of the spin cycle and add a few large towels (3 to4) this usually takes care of the problem. This prevents the wet clothes from being pushed to one side thus creating the unbalance caused by the agitator

Nooch · Answer

Not a single problem with mine and I set it up myself so no professional help. Great washer.

Jdub · Answer

We get it all the time too and it gets so off balance that it starts to walk across the laundry room.  It is level. And it happens on small and large loads.  I hate wasting my life babysitting this thing. Even on the drain and spin and me pausing to help redistribute it tends to fill back up with water and start over. Makes me crazy. The only thing we have found to help a little bit is setting it to bulky EVERY TIME. Now, it doesn’t spin the clothes as dry as it should so you spend more money drying them, but at least you don’t have to babysit the load and try to redistribute for an hour. Hope this helps someone!

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I am currently experiencing this. It goes back to rinse after spinning over and over, so the load ends up getting washed 3x. Worst machine I've ever owned!

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I have the same problem & we’ve had the machine for 2 years. I just had a tech come out yesterday & he said to fix it would cost more than it’s worth. Has anyone had it fixed?

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Yes i have had this washer a month and the number of times it takes reajusting is horrible piece of junk

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YES! All the time. During the spin cycle, when attempting to drain, the agitator moves back and forth while pulling the clothes to one side (a clump). I wish I had considered something else for a reliable purchase.

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The insignia washer is notorious for being unbalanced.  Almost like MSNBC “news” but worse.  Worst washer I’ve ever owned.

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YES. This is a very frustrating issue. Every load is off balance and I have to take everything out, readjust clothing, and try again.

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Every single time. Small, but, towels, clothes!

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Yes all the time...I used mine maybe 2 days and best buy refused to help me ...wasted $500.00 3 years ago... putting washer by the street and never purchase from best buy again...

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My appartment came with an Ensignia washer/dryer set. We have been here for a year and every singlwe time I try to wash a load it gives me the E4 error. The way it agitates in the rinse cycle it moves all of the clothes to one side before the spin cycle. I wouldn't reccomend buying this brand. I know I never will.

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Yes-I’ve had mine for a few years now but it has been doing it since I had it-I tried to get someone out from Best Buy to look at it right after but they said I would’ve had to pay for service call so I just adjust the loads every time it happens

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Balance it correctly. works fine

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YES!!!! Had it about 7 months. It has always done it with small loads but now it’s doing it with EVERY load. So frustrating!!!!! Should’ve spent the extra money on a Speed Queen.

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Also having this problem on every load after just a few months.. Avoid it at all costs! This is after leveling it.

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I usually get this error on every load - it’s very frustrating and the wash takes 3-4 hours to do 1 load. 
This Insignia is a piece of CRAP!!!!

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Yes it’s a year old

Lane · Answer

Yes, and it's every other wash. I can't get through a single load without it having an e1 status. Only if I wash a load of socks with like 5 of them and some underwear it's probably fine! I had one half this size and no issue. I bought mine in febuary 2024 and it broke down in July 2024!!! I'm highly upset, do NOT buy this model I can not express this enough. Do not allow them to talk you into it, you can wash the clothing faster by hand. This is going to break down and you will be left with a hunk of metal and need to buy a new one right after your 1 year warranty runs out since it's over 200 for a repair.

mikeyunk · Answer

I am having the same issue. I had a tech replace the drum hangers and it did not help. He is coming back to replace them again as well as the tub top balancer. I don't know if this is going to work.

Janna · Answer

DO NOT buy any Insignia washing machine. They are pure trash. Mine lasted 18 months and started with the e4 error. It’s a complete waste of money!!!

Jody · Answer

Yes, I always have to do a full load otherwise it throws this error. Has nothing to do with the level of the washer. The agitator is terrible as well.

I wish this had been in the reviews when I purchased it years ago, I wouldn’t have bought it. I rarely have a full load of laundry.

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All the time

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Yup. This machine is absolute garbage. Pushes all the clothes to one side when entering spin cycle then goes out of balance. Crap, crap and more crap!!!

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Yes.. i purchased a couple of years ago . Was only able to use it for a month or two. My kids where scared of the noise. Maintenance came. Said it was the balance.  Haven't heard anything since. And still in my laundry room. I think this is bad business on behalf of best and the manufacturer

Baroness · Answer

Yes! At first this washer worked fine, I never moved it but suddenly it stops and the E4 comes on and it will start putting more water in, I never had to readjust it for a year and now this is happening. To get a repair guy out here is expensive, if I just put maybe 4 lightweight items in it works fine but my warranty expired while it was working fine, go figure!

“Has anyone had a problem with this washer getting out of balance on the spin cycle and having to be readjusted? If so how frequently?”

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