A:AnswerThe water resting at the bottom is the obvious symptom but the leak can be coming from anywhere. I recommend double checking the easy and simple things first like the drain hose being connected. If you believe the washier itself is leaking run a cycle and watch. The leak should be fairly easy to locate. Once you know where the leak is you'll be able to move forward with the manufacture or the repair guy.
A:Answer6-foot power cord. Starting from the bottom right corner on the back of the unit routing up 3 feet to a hook at the top of the unit with 3 feet of play to wall outlet.
A:AnswerHi WasherQuestion,
We're very sorry to read you are experiencing this issue with one of our products. It would be much better to contact our customer service for technical support in regards to yoru brand new washer. Please feel free to contact 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
A:AnswerMake sure to choose the Light Soil Level Option and choose this cycle when washing wool items.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
A:AnswerHi cdk,
Verify if the unit is on a level surface and that the laundry load is balanced. Make sure The height for the drain standpipe is 48 in. (122cm) as this is the required height. Also, make sure that the drain hose completely covers the end of the drain pipe.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
A:AnswerHi There! We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
A:AnswerHi CT,
We appreciate your feedback and help. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
