Questions & Answers

Q: QuestionWill this oven lay flush along the back wall?

Asked 3 years ago by KC.

• A:Answer The distance between the back wall and the range is 0.8".

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionElectronic ignition?

Asked 3 years ago by Michael.

• A:Answer Hi Michael! Yes, Its Electronic ignition product. Insignia Support Alvin www.insigniaproducts.com/support

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat type of power cord is used with this range? Is is a three-prong electric or range plug? Thank you.

Asked 4 years ago by aaandre.

• A:Answer It uses a traditional 3 prong plug not the large plug like a dryer has.

  Answered 4 years ago by ChrisVerified Purchase

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Q: QuestionIs this range offered in Electric as well or only Gas?

Asked 4 years ago by James.

• A:Answer The model NS-RGFESS1 is Electric.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhere is it available

Asked 1 year ago by Anonymous.

• A:Answer Hello there, This is available in Best Buy online, you may also check if it is available near your local Best Buy store. Please visit the link web so you will be guided to the right path, https://www.bestbuy.com/site/insignia-4-8-cu-ft-freestanding-gas-convection-range-with-steam-cleaning-stainless-steel/6418524.p?skuId=6418524 For more questions and product support you may contact our customer service at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST. Chelsea Insignia Support Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the costs for delivery and installation?

Asked 2 years ago by Anonymous.

• A:Answer Hi there, Please call us at 888-237-8289 for them to assist you further. Renee, Insignia Products Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionThe stove was delivered without the handle not assembled there are no screws to make it stay in place is it missing parts? And if so how will I get these parts?

Asked 2 years ago by Jazzy.

• A:Answer Hi Jazzy, If your product has missing parts upon delivery, I highly recommend contacting the retailer or the courier who delivered your product for further assistance. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance. Insignia Products Nikki https://www.bestbuy.com/site/insignia-4-8-cu-ft-freestanding-gas-convection-range-with-steam-cleaning-stainless-steel/6418524.p?skuId=6418524

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhere can I find this range insignia SKU6418524

Asked 2 years ago by Benji.

• A:Answer I dont think you can Benji. Ive been trying for a month myself. They should take it off the site. Sad.

  Answered 2 years ago by Anonymous

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Q: QuestionDoes it come in white

Asked 2 years ago by Bubble.

Q: QuestionConvertion to lpg kit

Asked 2 years ago by Dan.

Q: Questionhello dose this range come with a new boiler pan as others do, or they adding one with this range, or what or the accessories

Asked 2 years ago by PICTUREPERFECT.

• A:Answer No. Nothing is included. It’s just the range. BTW, I love the range.

  Answered 2 years ago by MichaelRVerified Purchase

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Q: QuestionWill this operate during power outage. Does it need electric? Can you just lite it with a match?

Asked 2 years ago by Catscatch.

• A:Answer Unless these gas ranges have changed, electric power is required to operate the oven. But the range top gas burners can be lit with a match. I have done this several times.

  Answered 2 years ago by Anonymous

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Q: QuestionDoes this oven have a pre heat mode? ( using in RV with propane) Will it make a sound when it reaches the desired heat setting?

Asked 2 years ago by Anonymous.

• A:Answer Yes & it dings when it reaches the temp.

  Answered 2 years ago by JoseNVerified Purchase

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Q: QuestionDoes this oven have an airfryer?

Asked 4 years ago by Oven.

• A:Answer No, it doesn't have an air fryer.

  Answered 3 years ago by BernardoVerified Purchase

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Q: QuestionI am needing the natural to lp conversion kit, where can I get this?

Asked 4 years ago by Anonymous.

• A:Answer Here is the link for the Lp Gas Conversion Kit https://partstore.encompass.com/item/12574705/Insignia/12938200000395/

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionThis is a gas range, but is the convection oven gas or electric?

Asked 4 years ago by wanderingartist.

• A:Answer The oven is gas.

  Answered 4 years ago by ChrisVerified Purchase

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Q: QuestionIs there an easy way to adjust the oven racks?

Asked 4 years ago by danly.

• A:Answer You mean other than pulling them out and putting them back in?

  Answered 1 year ago by Anonymous

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Q: QuestionHow can I order one more oven rack for my Insignia gas range?

Asked 4 years ago by Joansie.

• A:Answer Here is the link for the Rack Part Number 21.99.000245-000 https://partstore.encompass.com/item/12581100/Insignia/21.99.000245-000/

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionHello, I need knobs for this model stove, NS-RGFGSS1. I can't seem to find them. Any suggestions, please?

Asked 4 years ago by CLA.

• A:Answer Bestbuy sell a set of knobs by Cafe Sku: 6298944 on BB website. Hope this helps.

  Answered 4 years ago by Dechae13Verified Purchase

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