Questions & Answers
- Model:
- NS-HW42A018
- |
- SKU:
- 5836409
Highly rated by customers for: USB Ports, Ease of use, Charging Speed
Page Showing 1-8 of 8 questions
Q: QuestionWhat is the maximum output for one port? I have heard that it is not safe to charge some devices with more than 2 Amps.
Asked by Nero.
- A:Answer Max output from one plug is 2.4 Amps, if 1 or 2 devices are plugged in you should see 2.4 Amps or 10 Watts. If you plug in 3 or 4 devices, the 4.8 Amps gets averaged out across all plugs (1.6 or 1.2 Amps respectively). Most, NOT ALL devices will handle 10 Watts without any issue, and most phones will charge faster, but the battery gets a little warmer. Also, just as a note, high apmperage devices may not charge. An iPad needs a minimum of 10 Watts to charge for example, so if you have a phone, external battery, iPod, and iPad all plugged in, the iPad will not show it is changing.
Answered by GoodyearAZ
Q: QuestionWould it be okay to have this as part of a double-gang outlet? Other side would be a standard 3-prong.
Asked by SlimDoug.
- A:Answer YES, The only problem you might encounter is the Ground connection on this unit is in the way. it is in a bad location. I wished they just had a green wire sticking out of the box. or all three wires sticking out of the box would be better. Mine is ganged with a GFI outlet. I am happy i bought it as it is on the kitchen counter bar section very convenient and happy i bought it.
Answered by TechYuman
Q: QuestionThe write-up is for a 2 USB with standard plugs. The sale is for a 4 USB device. Whatssss Up!
Asked by ConcernedCitizen.
- A:Answer Hi, thank you for interest in our products. I saw your comment about the discrepancy on the number of USB ports on the adapter and wanted to let you know that this model indeed has four USB ports, we are currently working on correcting this error on the site. Please accept our most sincere apology for this mistake. Arely R. - Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionHow to file warranty claim? One of my ports its not working for while
Asked by Erik077.
- A:Answer I would take it back to a store.
Answered by Aggieof83
Q: QuestionThe picture has 4 usb plugs but the write-up list 2. Which is it?
Asked by Deron.
- A:Answer Only 2 usb surge protected outlets
Answered by Phil
Q: QuestionDoes this USB wall charger support "fast charging" for Samsung Note 4?
Asked by annee.
- A:Answer No, no fast charging capability.
Answered by SharkX
Q: QuestionWhat is charging ability per port? The Apple products use 2.1amp per Is the 4.8 for all four, meaning 1.2amp per port? Please clarify
Asked by Dezthumper.
- A:Answer 4.8 amps total for all devices plugged in for charging. It is not evenly spread, I've charged ipads with iphones with no problems
Answered by TheYellowStreak
Page 1, Showing 1-8 of 8 questions
Most-viewed items
- $329.99$329.99The price was $469.99
- $149.00$149.00The price was $399.00
- $159.99$159.99The price was $179.99
- $122.00$122.00The price was $129.99
- $1,149.00$1,149.00The price was $1,299.00






















