Questions & Answers

Q: QuestionI need the specific internal dimensions of the freezer to make sure it can fit a container I use.

Asked 6 months ago by Perl.

Q: QuestionI am getting ice precipitation on the back of the fridge. It is a significant amount. I defrosted it two days ago. Is there anything that can be done. The gasket appears to be in good order.

Asked 7 months ago by AbbyT.

• A:Answer I run ours on setting 1 and it's cold enough for me.

  Answered 6 months ago by BDun78Verified Purchase

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Q: Questiondoes the fridge door fit half gallon of milk either cardboard or plastic? is it deep enough? think for plastic they are 3.8". thanks

Asked 8 months ago by BrendanK.

• A:Answer The door does fit both cardboard and plastic half gallon size milk. However we keep our milk in the main fridge instead of the door because food stored in the door is usually exposed to slightly warmer temps than food stored on the shelves. Better air flow on shelves, milk stored in door cannot get the air flow to the side of it against the door.

  Answered 8 months ago by ChristmasVerified Purchase

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Q: QuestionHow long does the refrigerator take to get cool so I can put food in it?

Asked 9 months ago by Cooling.

• A:Answer If youb ransport it upright, it gets cool in a little ove an hour. If it was moved laying down, you cant use it for about 2 days.

  Answered 5 months ago by BJWD

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Q: Questionwhere is the vent on this fridge? is it at the bottom where the compressor is?

Asked 1 year ago by AlMac.

• A:Answer Hi Almac, thank you for reaching out. To ensure proper ventilation, please allow at least 3.9 inches of clearance between the left and right sides of your refrigerator and the surrounding walls, at least 3.9 inches between the back of your refrigerator and the surrounding wall, and 11.8 inches between the top of your refrigerator and the cabinet above. I hope this information is helpful, and if you have any further questions, please feel free to ask! - Carl | Insignia Support

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the temperature of the freezer

Asked 1 year ago by Ala.

• A:Answer Thank you for your inquiry! The freezer compartment of the Insignia™ 4.9 Cu. Ft. Mini Fridge with Bottom Freezer can be set to a temperature range of -0.4°F to 10.4°F (-22°C to -12°C). This allows you to keep your frozen items at the optimal temperature for storage. If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan this plug into a regular 12 volt outlet?

Asked 1 year ago by mocha.

• A:Answer Thank you for your inquiry! The Insignia™ 4.9 Cu. Ft. Mini Fridge with Bottom Freezer is designed to be plugged into a standard 120-volt household outlet. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-9-cu-ft-mini-fridge-with-bottom-freezer-and-energy-star-certification-stainless-steel/6445074.p?skuId=6445074

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan an ice maker be added, if so what is the part number.

Asked 1 year ago by Rodd.

• A:Answer The Insignia™ 4.9 Cu. Ft. Mini Fridge with Bottom Freezer does not support the addition of an ice maker. This model is designed as a compact unit without the necessary connections or space for an ice maker. If you need a fridge with an ice maker, you might want to consider other models that come with this feature built-in. If you have any other questions, feel free to ask! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionNewly purchased, plugged in 4 hours after arrival. It’s been running continuously since (10 hours). Is that normal? It's cold, water froze quickly in freezer. Frost on the back interior wall of fridge. Cold level set to 2. Will it ever stop running?

Asked 1 year ago by PNW1.

• A:Answer Make sure you closed the doors properly. Also there's some room around the back and sides of your fridge.

  Answered 5 months ago by MelindaRVerified Purchase

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Q: QuestionWhat are the interior dimensions of the fridge and freezer?

Asked 1 year ago by Alb.

• A:Answer The Insignia™ 4.9 Cu. Ft. Mini Fridge with Bottom Freezer has the following interior dimensions: - Refrigerator compartment: 3.11 cubic feet - Freezer compartment: 1.84 cubic feet The overall dimensions of the unit are approximately 47.9 inches in height, 19.7 inches in width, and 21.3 inches in depth. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan it be out doors

Asked 1 year ago by Fran.

• A:Answer The Insignia 4.9 Cu. Ft. Mini Fridge with Bottom Freezer is primarily designed for indoor use, such as in kitchens, garages, bedrooms, offices, or dorm rooms. While it can handle a variety of indoor environments, it is not specifically built to withstand outdoor conditions. Exposure to elements like rain, extreme temperatures, and humidity could potentially damage the appliance and affect its performance. Keith | Insignia Support

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWhere are the vents? The freezer works well but the refrigerator stays at 50 degrees My milk has been spoiling within a couple of days for the last several months I got food poisoned, with bad bloody diarrhea for 2 weeks, and almost hospitalized.

Asked 1 year ago by Shawn.

Q: QuestionJust had this unit delivered, installed and turned on. Within 20 minutes, the SIDES of the unit (outside) became very warm. Is this normal?? My common sense says, probably not. I need someone to confirm or advise. Thank you!

Asked 1 year ago by TomK.

• A:Answer Hi Tom. Thank you for purchasing our Insignia™ - 4.9 Cu. Ft. Mini Fridge with Bottom Freezer and ENERGY STAR Certification. Heat dissipation from the condenser may make the outside feel hot. This is normal and happens if the room temperature is high, you have too much food in your refrigerator, you open and close the doors excessively, and in this case, first time using. I hope this helps. Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: Questionwhy there is condensation either at recommended or setting 3? Mold grows quickly. Any cleaning steps? Where are the vents to clean? Anything else?

Asked 2 years ago by JR.

• A:Answer Hi JR! Thank you for reaching out to us regarding your Insignia™ - 4.9 Cu. Ft. Mini Fridge with Bottom Freezer and ENERGY STAR Certification. I understand how frustrating your situation is right now, especially with condensation occurring even though it's already set to 3. Here are some potential reasons and steps you can take to address them: 1. High Humidity: If the surrounding environment is humid, condensation can form inside the fridge more easily. 2. Incorrect Temperature Setting: Setting the fridge temperature too low can lead to excess condensation. 3. Poor Air Circulation: Check for any obstructions around the vents inside the fridge or at the back of the appliance. 4. Door Seal Issues: A damaged or worn-out door seal can allow warm air to enter the fridge, leading to condensation. 5. Overfilling the Fridge: Overpacking the fridge can obstruct airflow and prevent proper circulation, leading to moisture buildup. Make sure there's enough space between items for air to flow freely. By addressing these issues, you can help reduce condensation and improve the performance of your freezer. If you need further assistance, feel free to reach out. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-4-9-cu-ft-mini-fridge-with-bottom-freezer-and-energy-star-certification-stainless-steel/6445074.p?skuId=6445074

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionI’m wondering if this would work for breast milk storage or if the freezer isn’t reliable temperature wise for that

Asked 2 years ago by Firsttimemom.

• A:Answer Hi Firsttimemom, we appreciate your inquiry! Insignia™ - 4.9 Cu. Ft. Mini Fridge with Bottom Freezer has easy temperature control and can be adjusted from 32° to 50° F (0° to 10° C) or the temperature of your freezer from -0.4° to 10.4° F (-22° to -12° C) with an easy-to-set dial. However, for storing breast milk, it is recommended to keep it at a consistent temperature of around 0°F (-18°C) in the freezer. It is important to ensure that the freezer maintains a stable and consistent temperature to avoid damaging the breast milk. You may want to consider using a separate standalone freezer specifically designed for storing breast milk to ensure optimal and safe storage conditions. It is also advisable to use a thermometer to monitor the temperature inside the freezer regularly. For more information about this product, you may click this link: https://www.bestbuy.com/site/insignia-4-9-cu-ft-mini-fridge-with-bottom-freezer-and-energy-star-certification-stainless-steel/6445074.p?skuId=6445074 -Carlo, Insignia Support

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionOur fridge doesn't seem to be very cold, but the freezer is great. From the photos it looks the hole at the back of the fridge is covered by a small black piece, can someone confirm what the piece is? Mine doesn't have it, it's just an exposed hole.

Asked 2 years ago by Jessica.

• A:Answer Hi there, We would love to check this situation further with you! Please feel free to contact us at 877-467-4289 to get troubleshooting assistance with your unit. Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan a light small microwave be placed on top of the fridge

Asked 2 years ago by Andy.

• A:Answer yes. look at the size of the top and match with microwave size. they were very helpful for us in a store to find one that exactly fits on top. worked perfectly

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes the refrigerator/freezer move easily. For cleaning underneath.

Asked 2 years ago by Bee7.

• A:Answer Yes it’s very light

  Answered 2 years ago by DaveVerified Purchase

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Q: QuestionDo magnets stick to this? I know they don’t on some stainless

Asked 2 years ago by Morgan.

• A:Answer Yes, you can stick magnets to the side of a fridge. Most fridges are made from metal, so the magnets will stick to them. However, if your fridge has a plastic coating on the outside then the magnet may not adhere to the surface. If this is the case, you could try using a strong double-sided adhesive to attach the magnet to the surface. Dina || Insignia Support || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 2 years ago by InsigniaCustomerSupport

  
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