1-1 of 1 Answer
Hi TosaMom! A quick spark when plugging in your computer to your Insignia™ - 4 Outlet/3 USB 1200 Joules Surge Protector Strip - White can be concerning, but it’s not always a sign of a serious problem. Here are a few potential reasons for this: ~Arcing: This is a common cause of sparks. Arcing occurs when there is a brief electrical discharge as the plug makes contact with the outlet. This can happen if there is a gap or breakdown in the normal flow of electricity ~Inductive Load: Devices with inductive loads, like computers, can cause a small spark when plugged in due to the initial surge of current required to power them up ~Normal Behavior: Sometimes, a small spark is normal and happens due to the sudden connection of the electrical circuit If the spark is large, frequent, or accompanied by other signs like a burning smell or visible damage, it’s best to stop using the surge protector and please don't hesitate to contact us. Please access this link for further assistance https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 . |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-4-outlet-3-usb-1200-joules-surge-protector-strip-white/6420183.p?skuId=6420183
Sorry, there was a problem. Please try again later.
