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It sounds like your Insignia™ 40" Class FE Series LED Full HD Smart Fire TV is experiencing an intermittent audio issue where the sound cuts out and only returns after unplugging and restarting the TV. This is often caused by a temporary software glitch or a conflict in the audio settings. Please ensure that the correct audio output is selected in the settings and that your TV’s firmware is up to date. If the issue continues after these steps, we encourage you to contact our customer service team for further assistance at 877-467-4289. Patricia | Insignia Support
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