Questions & Answers

Q: Questioni want to connect this tv via hdmi to a computer and use it as a monitor, i don't see any instructions on how to do that?

Asked 4 months ago by dany.

• A:Answer Hi Dany! You can definitely use this TV as a monitor. Just connect it to your computer using an HDMI cable, then select the correct HDMI input on the TV using the remote. Your computer should detect it automatically—if not, you may need to adjust your display settings. Let us know if you need help with that! — Shiela | Insignia Support

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionWill this tv play cable channels through the coaxial plug without a cable box? I don’t see numbers on the remote to select the channels.

Asked 4 months ago by Hammer.

• A:Answer no, you would have to have a cable box as they are scrambled. You can connect an external antenna for local channels though.

  Answered 4 months ago by RegularGuyVerified Purchase

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Q: QuestionCAN I PURCHASE A UNIVERSAL PEDESTAL STAND FOR MY 40 INCH INSIGNIA FIRE TV MODEL NS40-FEFL26

Asked 5 months ago by Anonymous.

• A:Answer Hi there! Yes, you absolutely can purchase a universal pedestal stand for your 40-inch Insignia Fire TV model NS40-FEFL26. You’ll want to look for stands that support TVs in the 27"–60" range and are compatible with VESA mounting patterns up to 400x400mm, which your model typically uses. For more products information, feel free to ask. |Angelica| Insignia Products|

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionIs it possible to screen mirror from an Apple device (iPhone, iPad or MacBook)?

Asked 5 months ago by AppleFan.

• A:Answer Hi AppleFan! Yes, the Insignia™ 40" Class FE Series LED Full HD Smart Fire TV supports screen mirroring from Apple devices using Apple AirPlay, as long as both the TV and the Apple device (iPhone, iPad, or MacBook) are connected to the same Wi-Fi network; to enable this, go to Settings > Display & Sounds > Apple AirPlay & HomeKit on the TV and turn on AirPlay, then open Control Center on your Apple device, tap Screen Mirroring, and select your Insignia TV from the list to begin mirroring. Jeth | Insignia Support.

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this TV have audio only mode (in which u can play music with picture turned off)?

Asked 5 months ago by Rebecca.

• A:Answer The Insignia™ 40" Class FE Series Smart Fire TV does not have a built-in "Audio Only" mode to turn off the screen while playing music. Patricia | Insignia Support

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionI received and open box item with no remote, no manual, and no legs. I actually don't need these items, as I will be using it as a monitor on a wall mount. But I can't get rid of the setup menu on the screen. Can this be done without a remote?

Asked 1 month ago by SetupWithoutRemote.

• A:Answer Well I received everything that was included

  Answered 1 month ago by user385349Verified Purchase

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Q: QuestionHow do I change the audio output to PCM format? I'm trying to connect a sound bar and the instructions say to do this.

Asked 2 months ago by Maggie.

Q: QuestionIs it brand new is it brand new is it brand new TV

Asked 2 months ago by Anonymous.

Q: QuestionCan I view my ring cameras on this tv

Asked 2 months ago by Alex.

Q: QuestionDoes it work with Direct TV streaming?

Asked 2 months ago by Directtv.

Q: QuestionOrdered this for my daughter who is away at college. She says the remote is not pairing with the TV. Is there anything we may be missing in setting this up?

Asked 3 months ago by Anonymous.

• A:Answer I had same problem just had to unplug tv and remove batteries from remote and then put back in then plug tv back in

  Answered 3 months ago by Anonymous

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Q: QuestionCan this TV be laid down flat and still function? For example, using it as a screen for tabletop gaming. (IE, does it use passive cooling and require being mounted vertically to function?)

Asked 3 months ago by Undone.

• A:Answer No

  Answered 3 months ago by AngelaBVerified Purchase

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Q: QuestionWill spectrum cable work with this?

Asked 3 months ago by RichardS.

• A:Answer Yes

  Answered 3 months ago by Coolflames2Verified Purchase

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Q: QuestionHow do I change the aspect ratio? The bottom scroll of local TV channel using an antenna is not fully visible.

Asked 3 months ago by JS.

Q: Questioncan you mount this tv?

Asked 3 months ago by DevinV.

• A:Answer YES

  Answered 3 months ago by TomCat65Verified Purchase

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Q: QuestionCan you download Dish Anywhere app?

Asked 4 months ago by Joed.

• A:Answer Thank you for your inquiry! Yes, you can download the DISH Anywhere app on the Insignia™ 40” Class F40 Series LED 4K FHD Smart Fire TV, as it runs on the Amazon Fire TV platform. This operating system supports a wide range of apps available through the Amazon Appstore, including DISH Anywhere. To install the app, simply go to the Appstore on your Fire TV, search for “DISH Anywhere,” and select the app to download and install it. Once installed, you can log in using your DISH credentials and start streaming your content directly on the TV.

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan the sleep timer disabled???

Asked 4 months ago by Ernie.

• A:Answer I think the Insignia rep misunderstood your question. There is apparently no way to delay the TV going into sleep mode. I wanted to use mine to play a slideshow when it was inactive but after ten minutes it turns itself off and there seems to be no setting to prevent that.

  Answered 3 weeks ago by notimpressedVerified Purchase

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Q: QuestionWill this tv play .mp4 movies from a usb drive?

Asked 4 months ago by Hippie.

• A:Answer Yes, the Insignia™ 40" Class FE Series LED Full HD Smart Fire TV (Model NS-40FEFL26) can play .mp4 video files from a USB drive, provided the drive is formatted in a supported file system like FAT32 or NTFS, and the video uses compatible codecs such as H.264 for video and AAC or MP3 for audio; since it runs on Fire TV OS, it includes a built-in media player that supports common formats, and you can also install apps like VLC or Plex for broader playback compatibility. Jeth|Insignia Support.

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionNo question for that

Asked 4 months ago by Anonymous.