Questions & Answers

Q: QuestionCan I connect headphones to this TV?

• A:Answer Yes, you can connect headphones to this TV using the headphone jack.

Q: QuestionDoes this TV have built-in speakers?

• A:Answer Yes, this TV has built-in speakers.

Q: QuestionIs it possible to mount this TV on the wall?

• A:Answer Yes, this TV is wall mountable and compatible with VESA pattern 200mm x 100mm.

Q: QuestionAre there parental controls available on this TV?

• A:Answer Yes, parental controls are available to manage children's viewing.

Q: QuestionHow many HDMI ports does this TV have?

• A:Answer This TV has a total of two HDMI ports.

Q: QuestionDoes this TV have screen mirroring capabilities?

• A:Answer Yes, this TV has screen mirroring capabilities using Apple AirPlay.

Q: QuestionDoes it come with free channels & free movies

Asked 2 months ago by Anonymous.

• A:Answer Hello! Thank you for your question. The Insignia 40" FE Series Fire TV does include free content. You can watch free movies and shows through apps like Pluto TV, Tubi, and Fire TV Channels, which are all ad‑supported. If you connect an HD antenna, you can also get free local channels like ABC, CBS, NBC, FOX, and PBS. Paid apps like Netflix or Disney+ still require subscriptions, but the TV itself gives you plenty of free entertainment options. Darshan | Insignia

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionHow do I configure the TV to bypass the startup screen and connect immediately to HDMI 1 when it turn it on?

Asked 3 weeks ago by Install.

• A:Answer Hello! Thank you for your question. You can set your Insignia™ 40" Class FE Series Full HD Smart Fire TV to power on to the last used input instead of the Fire TV Home screen by going to Settings > Display & Sounds > Power Controls (or Power On) > Last Input. Then, make sure the TV is on HDMI 1 before turning it off. When you turn the TV back on, it should automatically return to HDMI 1. Darshan | Insignia

  Answered 3 weeks ago by InsigniaCustomerSupport

  
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Q: QuestionI have an Amazon Fire Stick with apps that I use often. Can I connect my fire stick and access to my apps? Thank you for your time.

Asked 3 months ago by Memo.

• A:Answer Hello! Thank you for your question. Yes, you can absolutely use your Amazon Fire Stick with the Insignia 40" FE Series Smart Fire TV, just plug it into an HDMI port and you’ll be able to access all your existing apps, profiles, and settings exactly as you have them now, switching between the built‑in Fire TV and your Fire Stick anytime using the input button on the remote. Darshan | Insignia

  Answered 3 months ago by InsigniaCustomerSupport

  
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Q: QuestionIs this a rebuilt tv?

Asked 3 months ago by Muff.

• A:Answer Hello, thank you for the question. The Insignia 40" FE Series LED Full HD Smart Fire TV sold at Best Buy is a new TV, not a rebuilt unit. If a product is refurbished or open‑box, Best Buy clearly labels it as such on the product page. Since this model is listed as new, it is not rebuilt or refurbished. Poojitha | Insignia

  Answered 3 months ago by InsigniaCustomerSupport

  
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Q: Questioni want to connect this tv via hdmi to a computer and use it as a monitor, i don't see any instructions on how to do that?

Asked 1 year ago by dany.

• A:Answer Hi Dany! You can definitely use this TV as a monitor. Just connect it to your computer using an HDMI cable, then select the correct HDMI input on the TV using the remote. Your computer should detect it automatically—if not, you may need to adjust your display settings. Let us know if you need help with that! — Shiela | Insignia Support

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWill this tv play cable channels through the coaxial plug without a cable box? I don’t see numbers on the remote to select the channels.

Asked 1 year ago by Hammer.

• A:Answer no, you would have to have a cable box as they are scrambled. You can connect an external antenna for local channels though.

  Answered 1 year ago by RegularGuyVerified Purchase

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Q: QuestionCAN I PURCHASE A UNIVERSAL PEDESTAL STAND FOR MY 40 INCH INSIGNIA FIRE TV MODEL NS40-FEFL26

Asked 1 year ago by Anonymous.

• A:Answer Hi there! Yes, you absolutely can purchase a universal pedestal stand for your 40-inch Insignia Fire TV model NS40-FEFL26. You’ll want to look for stands that support TVs in the 27"–60" range and are compatible with VESA mounting patterns up to 400x400mm, which your model typically uses. For more products information, feel free to ask. |Angelica| Insignia Products|

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionIs it possible to screen mirror from an Apple device (iPhone, iPad or MacBook)?

Asked 1 year ago by AppleFan.

• A:Answer Hi AppleFan! Yes, the Insignia™ 40" Class FE Series LED Full HD Smart Fire TV supports screen mirroring from Apple devices using Apple AirPlay, as long as both the TV and the Apple device (iPhone, iPad, or MacBook) are connected to the same Wi-Fi network; to enable this, go to Settings > Display & Sounds > Apple AirPlay & HomeKit on the TV and turn on AirPlay, then open Control Center on your Apple device, tap Screen Mirroring, and select your Insignia TV from the list to begin mirroring. Jeth | Insignia Support.

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this TV have audio only mode (in which u can play music with picture turned off)?

Asked 1 year ago by Rebecca.

• A:Answer The Insignia™ 40" Class FE Series Smart Fire TV does not have a built-in "Audio Only" mode to turn off the screen while playing music. Patricia | Insignia Support

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionIs this TV worth putting in the garage just to listen to music? I have the 32 inch insignia but wanted a bigger tv. I’m going to put the smaller one in my spare room.

Asked 1 week ago by BlazesMama.

• A:Answer It is a good small TV, but wouldn't an Alexia be a better idea if using for music only.

  Answered 1 week ago by RocknrogVerified Purchase

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Q: QuestionMy TV doesn't find the remote that came with it. I've tried several times but it will not sync

Asked 2 weeks ago by JunkRadio.

• A:Answer Hello, thank you for reaching out. For the Insignia 40" Class FE Series LED Full HD Smart Fire TV, try removing and reinstalling the remote batteries, then press and hold the Home button for about 10 seconds while standing close to the TV to pair the remote. If it still will not sync, unplug the TV for 60 seconds, plug it back in, and try pairing again; if the issue continues, please contact Insignia Support at 1-877-467-4289 for live assistance. Mueez | Insignia

  Answered 1 week ago by InsigniaCustomerSupport

  
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Q: QuestionHow do i connect fire cube

Asked 2 weeks ago by Anonymous.

• A:Answer Hello, thank you for your question. To connect a Fire TV Cube, simply plug it into one of the TV's available HDMI ports using an HDMI cable. Then, power on the Fire TV Cube, switch the TV to the corresponding HDMI input, and follow the on-screen setup instructions. Please note that this TV already has the Fire TV experience built in, so a Fire TV Cube is not required to access Fire TV features. As an alternative, you can use the TV's built-in Fire TV platform, connect a cable/satellite box, gaming console, or other streaming devices through the HDMI ports. If you experience any issues with setup or operation, please contact our support team at 1-877-467-4289 or insignia@bestbuy.com, and we will be happy to assist you. Sudeep | Insignia

  Answered 2 weeks ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this tv have Bluetooth connection?

Asked 1 month ago by Anonymous.

• A:Answer Hello! Thank you for your question. The Insignia 40" FE Series Full HD Smart Fire TV does have Bluetooth, and it can connect to Bluetooth audio devices such as sound bars, speakers, and headphones. Darshan | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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