“When trying to set up the tv, it keeps reloading and redownloading updates but does not take me to the home page. Any reason for this?”
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Hello there, Try to power cycle the tv by performing below steps: 1- Unplug the television from the power outlet. 2- Remove all connections from the back of the television. 3- While everything is unplugged, press and hold the "Power" button on your TV for 60 seconds. 4- Connect all devices back into the television, making sure all of them are properly connected 5- Plug the set to the power outlet, if possible, to a different power outlet or a surge protector 6- Turn it on and test it. Insignia Support Louise www.insigniaproducts.com/support
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