“I have only had this tv for 3 months and my screen went blank. The audio is working, but the video went blank and is just a black screen with sound. Why? And is there a feature to fix that, or do I need to take it to best buy to be serviced or replaced?”
Answer This Question
1-1 of 1 Answer
Hi T! thanks for reaching us. You can give us a call at this phone number 877-467-4289 for the troubleshooting and provide some options to help you. Mae | Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sorry, there was a problem. Please try again later.