Questions & Answers

Q: QuestionWill a USB flash drive play movies on this television out of the box? I know that some televisions have a USB port that will only show photos and play music from a flash drive.

Asked 3 years ago by 44Jones.

• A:Answer Hello 44Jones, The recommended USB flash drive that will work on this TV is a USB 3.0 flash drive that's 128 GB or smaller for best performance. Insignia Support Molina www.insigniaproducts.com/support

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill a USB flash drive play movies on this television out of the box? I know that some televisions have a USB port that will only show photos and play music from a flash drive.

Asked 3 years ago by 44Jones.

• A:Answer Hi there! The recommended USB flash drive that will work on this unit is a USB 3.0 flash drive. You need to download a Media Player app like VLC for Fire. After you open the app allow access to the USB Drive to watch the video. Insignia Support Angela

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the distance between the legs?

Asked 3 years ago by Dar.

• A:Answer Hello Dar, The distance between the legs is 36.36" (Stand width). Insignia Support, Merjorie

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionI'm interested in purchasing this Insignia TV with voice remote. Can I use the included voice remote even though I have Comcast/Xfinity cable? I currently use the cable remote to operate the TV.

Asked 3 years ago by Craigd.

• A:Answer Hi. This remote controls the tv, I don’t think you can use the xfinity remote with the tv because it won’t provide all of the functions that the main remote does but you can try.

  Answered 3 years ago by KariC86Verified Purchase

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Q: QuestionDoes this TV require an ethernet connection to use all of its features? If so which features? I would have to run 30 to 50 feet of cable through some difficult obstacles from my Wi-Fi modem.

Asked 3 years ago by Art77.

• A:Answer It has both wifi and Ethernet. You can use either for streaming.

  Answered 3 years ago by Consumer6789Verified Purchase

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Q: QuestionDo the HDMI ports support 2.2 hdcp? According to Amazon your tv has to support HDCP 2.2 at the HDMI or it’s not true 4K. I have a Samsung from 2019 whose HDMI ports don’t support HDCP 2.2 and my 4K Firestick will only stream at just under 4K resolution

Asked 3 years ago by Chuck.

• A:Answer Hi There, This TV is design for 4k and support 2.2 HDCP. Insignia Support Alvin www.insigniaproducts.com

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: Questiondo you need anything special to watch an app like hbo max, besides a subscription to it?

Asked 3 years ago by david000.

• A:Answer No you don’t. All included in set up

  Answered 3 years ago by LarryVerified Purchase

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Q: QuestionCan I play my PS5 on it will it look really good or do I need a 120 HZ this is only a 60hz

Asked 3 years ago by Steve.

• A:Answer 1080P 120HZ is better for gaming than a 4k at 60 HZ at this size.

  Answered 3 years ago by wiggie2goneVerified Purchase

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Q: QuestionCan i download the DISH anywhere app to this TV

Asked 3 years ago by JimBob.

• A:Answer Definitely yes. Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan you download the Altice One app on this TV?

Asked 3 years ago by strabo.

• A:Answer Unfortunately, the Altice One app is not available for download on this TV.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionI purchased this TV and after 3 hours installing this tv on a wall mount and setting it up I found out I could not install the Spectrum app. Is there a way to make it work using the Spectrum app?

Asked 3 years ago by disappointed.

• A:Answer I think because of the Firestick and Amazon it’s not compatible with Spectrum when I had just a regular fire stick the spectrum app was not compatible Spectrum didn’t make an app compatible for the Amazon or Firestick with their app so it must be a incompatibility problem with Spectrum and call their technician they can go in more details

  Answered 3 years ago by CrystalClear

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Q: QuestionCan I pair Insignia Bluetooth Speakers to this TV?

Asked 3 years ago by lrb1982.

• A:Answer I have paired a Bluetooth speaker with no issues. Sounds good.

  Answered 3 years ago by Henri421Verified Purchase

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Q: QuestionWhat kind of screws size is use for the back mount?

Asked 3 years ago by Sam.

• A:Answer For the VESA Mount use screws: type M6, 10 mm to 12 mm length depending on the mount.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes the 43 inch Class F30 Model NS-43F301NA22 have an ips screen or a va screen?

Asked 3 years ago by Bruce.

• A:Answer The panel is VA.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat wifi does this work with/support? Does this support Wifi 6? Or is the max wifi for this tv less than wifi6?

Asked 3 years ago by MikeD.

• A:Answer The built-in Wi-Fi supports 802.11 a/b/g/n/ac; 2x2 MIMO (2.4 GHz and 5.0 GHz dual band).

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this TV come with a wall mount? Is it wireless?

Asked 4 years ago by Dalio44.

• A:Answer No, this TV does not come with a wall mount in the box. This TV can be connected to a wireless Wi-Fi network.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: Questioncan you pair a bluetooth headset with this model?

Asked 4 years ago by Trini.

• A:Answer You can hook up a Bluetooth transmitter into the 3.5 mm headphone jack on the TV.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: Questionhow do I get TV out of safe mode

Asked 1 month ago by Scott59.

Q: QuestionCan I download the user guid?

Asked 2 months ago by Samm.