“Just picked this up yesterday, 43", 4k TV. Netflix says TV not 4k and my Xfinity cable box says HD (1080p) is as high of resolution the TV can go. Netflix says it needs something called DRMO to authorize the 4K? How do watch UHD?”
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Hi Jeffrey! To watch 4K UHD content on your TV, you may need to check a few things: 1. Make sure your TV's settings are properly configured for 4K resolution. Go to the TV's settings menu and look for options related to resolution, picture quality, or display settings. Set the resolution to 4K or UHD if available. 2. Ensure that your HDMI ports support 4K resolution. Not all HDMI cables or ports are capable of transmitting 4K content. Make sure you are using a high-speed HDMI cable and connect it to an HDMI port labeled as 4K compatible on your TV. 3. Some streaming services, like Netflix, require a specific type of DRM (Digital Rights Management) technology to authorize 4K content playback. Make sure your TV and streaming app are compatible with the required DRM technology. 4. Update your TV's firmware and streaming app to the latest version. Sometimes, software updates can improve compatibility with 4K content. If you have checked all of the above and still cannot watch 4K content, consider contacting us at 1-877-467-4289 for further assistance. JC | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
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