“Trying to sign into my apple tv account thru the apple app it wont show the username/password screen but just says: "something went wrong there was a problem connecting. Try again" Tried uninstall/reinstall app. Hard boot of TV etc. Nothing helped!”
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There is a problem and it’s not you, it’s the TV. I have been in contact with Insignia for two months about this. The TV will not connect to the Apple TV App. It makes zero sense and I am livid that Insignia has been of zero use. The box the TV came in even advertised the Apple TV App, yet it will not work. The only work around is to go through Prime and purchase a separate subscription to Apple TV+ but I refuse to pay for another subscription to something I already pay for.
Sorry, there was a problem. Please try again later.The real issue with your answer is that we can only use a limited number of characters to describe the issue. I have already done all the suggested things multiple times! I also have the app working fine on a different tv on the Firestick so I know the app should work and I know my network is working. Its a specific issue with the apple app on a new firetv.
Sorry, there was a problem. Please try again later.It sounds frustrating to encounter issues signing into your Apple TV account on your Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. Here are a few steps you can try to resolve this issue: 1. Check Internet Connection: Ensure your TV is connected to a stable internet connection. You can test this by trying to stream content from another app. 2. Update Software: Make sure your TV's software and the Apple TV app are up to date. Go to Settings > My Fire TV > About > Check for Updates. 3. Clear Cache: Clearing the cache of the Apple TV app might help. Go to Settings > Applications > Manage Installed Applications > Apple TV > Clear Cache. 4. Restart Network Equipment: Sometimes, restarting your router and modem can resolve connectivity issues. 5. Reinstall the App: Although you've tried this, ensure you completely remove the app and then reinstall it from the app store. 6. Factory Reset: As a last resort, you can perform a factory reset on your TV. This will erase all settings and apps, so make sure to back up any important information. Go to Settings > My Fire TV > Reset to Factory Defaults. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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