“I can hear the sound on my TV but can not see a picture. Are there any solutions for this, outside of the unplug and restart and check cables which I have already done?”
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If the basic troubleshooting steps did not resolve the issue and you are still experiencing problems, we highly recommend calling our customer service team at 877-467-4289. They will be able to provide you with additional options and support. Patricia | Insignia Support
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