“While watching tv, my picture goes dark but still has sound. I tried unplugging it and plugging it in, and it's still dark. I checked the cables and even changed the hdmi cable I was using for my Roku and still nothing. This tv is only a year old.”
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Is this what I have to look forward to? I have only had mine since Nov 8 2021-- less than 3 months. I am convinced these are being sold as new but are actually refurbished... I also use this TV with an antenna and the picture and sound quality are pretty good. Nonetheless, for anyone else planning to buy this TV ad experience any inconsistency with the HDMI/USB ports--you should take it back IMMEDIATELY if you're within the time frame to return. HDMI/USB ports are junk. I thought it was my ROKU but I have 2 other ROKU's on two other older model TVs and they still work just fine... After purchasing/replacing the HDMI cables for this TV and changing the cables out between HDMI 1-3, the only HDMI port that is working is #3 and the USB port does not work at all. I have to plug the USB cable that came with the ROKU into the power adapter and plug it into the wall. It's only a matter of time that the TV will eventually die... and only work with an Antenna. Unfortunately I missed the window of time to return it.
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