Questions & Answers

Q: QuestionWhat type of finish does this range have?

• A:Answer This range has a black and stainless steel finish.

Q: QuestionWhat is the oven capacity of this Insignia range?

• A:Answer The oven capacity of this Insignia range is 5.0 cubic feet.

Q: QuestionIs the power cord included with this electric range?

• A:Answer No, the electric cord for this range is sold separately.

Q: QuestionHow many oven racks does the range have?

• A:Answer The range comes with two adjustable oven racks.

Q: QuestionWhat prong cord do I need for this appliance?

Asked 2 years ago by Blueemma1968.

• A:Answer Hi Necha, (UL listed 40amp)4-Wire Cord 4ft.long or 3-Wire Cord 4 ft.long Insignia Support Shella https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan I use my cast iron skillet on the stove top safely? Also also a pressure cooker canner?

Asked 1 year ago by Ssand.

• A:Answer yes

  Answered 1 year ago by NormTVerified Purchase

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Q: QuestionHow many 8" burners?

Asked 1 year ago by Moe.

• A:Answer The Insignia™ 5 Cu. Ft. Freestanding Electric Range features four burners in total, with two of them being 8 inches in diameter. The other two burners are 6 inches in diameter, providing a variety of options for different cooking needs. If you have any more questions or need further assistance, feel free to ask!

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan I purchase the 220 volt range cord and prong cord needed for this brand,so I won't have to purchase them myself and how much extra would that be? Because I want everything done the same day of delivery. Because I would like to place my order today,...

Asked 1 month ago by Aggie.

• A:Answer Hello, I believe they do have the three prong 220 V cord there however further policy they cannot hook up the cord to the stove

  Answered 1 month ago by JavierTVerified Purchase

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Q: QuestionWhen you are preheating does it indicate preheat until it’s done preheating?

Asked 4 months ago by Anonymous.

• A:Answer Yes, a beeping sound alerts you when preheating is done

  Answered 2 months ago by PogiVerified Purchase

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Q: QuestionDoes the depth of the stove include the top handle?

Asked 4 months ago by Anonymous.

• A:Answer No

  Answered 2 months ago by PogiVerified Purchase

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Q: QuestionSelf cleaning?

Asked 4 months ago by Dee.

• A:Answer No

  Answered 2 months ago by PogiVerified Purchase

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Q: QuestionAre the these burners equipped with heat sensors like the coil ranges

Asked 6 months ago by Marie.

• A:Answer Hi Marie! No, the burners on the Insignia™ 5 Cu. Ft. Freestanding Electric Range do not have built-in heat sensors like some coil ranges. Instead, this model uses radiant heating elements beneath a smooth ceramic cooktop, which heat up quickly and evenly. Temperature control is managed through the knobs and internal thermostats, but it doesn’t have smart sensors that automatically adjust burner heat based on pan temperature. |Angelica| Insignia Products|

  Answered 6 months ago by InsigniaCustomerSupport

  
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Q: QuestionI have an insignia range and the oven is throwing an E3 error code. What do I need to do and who manufactured it?

Asked 7 months ago by Doddsspeed.

• A:Answer Hey Doddsspeed! The E3 error code on your Insignia™ 5 Cu. Ft. Freestanding Electric Range typically indicates a control circuit failure, meaning the oven’s internal control board may not be functioning properly. Here's what you can try: First Power cycle the range by turning it off for 5-10 minutes, then restore power. Check for visible damage: Look for signs of burnt components or loose wiring behind the control panel. If you are still seeing the E3, you can contact the manufacturer which insignia through Insignia Customer Service (877-467-4289). Tine | Insignia Support

  Answered 7 months ago by InsigniaCustomerSupport

  
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Q: QuestionWhat does the melt and simmer down (more so the melt) for?

Asked 8 months ago by Zrl123.

• A:Answer Hi! The 'Melt' and 'Simmer' settings on the Insignia range burners are designed for low-heat cooking. 'Melt' is perfect for gently melting butter or chocolate without burning, while 'Simmer' keeps sauces or soups at a low, steady heat. Great for delicate tasks! - Shiela | Insignia Support

  Answered 8 months ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the height of this stove from the cook top down, excluding the back splash area with the controls?

Asked 8 months ago by C007.

• A:Answer The height of the main body of the Insignia™ 5 Cu. Ft. Freestanding Electric Range, from the cooktop down (excluding the back control panel), is 36.25 inches. The total height including the back panel is around 47 3/5 inches. If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support

  Answered 8 months ago by InsigniaCustomerSupport

  
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Q: Questiondoes Insignia make this freestanding electric range with: 110-120V (60 Hz).

Asked 9 months ago by JJCATALOG.

• A:Answer Thank you for your inquiry! The Insignia™ 5 Cu. Ft. Freestanding Electric Range typically operates on 240V rather than 110-120V (60 Hz). Most electric ranges require a higher voltage to function properly, which is standard for these appliances. Keith | Insignia Support

  Answered 9 months ago by InsigniaCustomerSupport

  
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Q: QuestionCould you please tell me if the depth of 29 3/5" includes the door handle? If not, what is the depth without it? Thank you!

Asked 1 year ago by JohnK.

• A:Answer The depth of 29 3/5 inches for the Insignia™ 5 Cu. Ft. Freestanding Electric Range does not include the door handle. The depth without the door handle is approximately 26 3/4 inches. If you have any other questions or need further assistance, feel free to ask!

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionDo you haul away the old stove?

Asked 1 year ago by MRSDB.

• A:Answer Yes

  Answered 1 year ago by user453761Verified Purchase

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Q: QuestionWhat is the proper placement of a surface mounted outlet for the oven?

Asked 1 year ago by Kevin.

• A:Answer For the Insignia 5 Cu. Ft. Freestanding Electric Range, the proper placement of a surface-mounted outlet is typically on the back wall behind the range. Here are some general guidelines: 1. Height: The outlet should be several inches above the floor, usually around 12 inches. 2. Position: It should be somewhat off-center within the cabinet space for the range, allowing for easy access but not interfering with the range's installation. 3. Accessibility: Ensure the outlet is easily accessible for plugging and unplugging the range. It's always best to refer to the specific installation instructions provided by the manufacturer or consult with a professional electrician to ensure compliance with local electrical codes and safety standards. If you have any other questions or need further assistance, feel free to ask!

  Answered 1 year ago by InsigniaCustomerSupport

  
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