“It's been a few months since I've bought this TV and the remote is not working. The power button works but the directional pad does not work at all. Is there a way to reset the remote?”
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To Factory Reset the Remote, press and hold at the same time the DPAD-left, Back (↩) and Menu (≡) buttons for at least 10 seconds. To pair the remote again, press the Home button for up to a minute. Also you can download the Amazon Fire TV app on your Smartphone to control the TV over WiFi. If you need personalized assistance, please visit insigniaproducts.com/email-us
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