“Why does it keep playing 1080 instead of 4K with my movies??”
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Hi Kevin, Though this model is 4k, if your content is not 4k ready, it will play in the best available format. If you are sure that your content is 4K (the title should have a label), and it is still in a lower resolution, please contact our team for assistance. - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
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