My Insignia 55" fire stick tv keeps disconnecting the internet...my phone has no problem with the internet disconnecting...is it a firestick problem or an internet problem... null

Question

EZnow · Accepted Answer

Likely your router; mine does not disconnect at all. Perhaps a new router will be more stable and might allow for better connectivity or try a different brand, unless your TV is defective.

InsigniaCustomerSupport · Answer

Hi Gramps,

In order to take assist you properly, it helps to have an entire outlook on the situation, as well as trying troubleshooting steps. Please get in contact with my team so we can assist you and provide you with a root cause and resolution.

- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us

“My Insignia 55" fire stick tv keeps disconnecting the internet...my phone has no problem with the internet disconnecting...is it a firestick problem or an internet problem...”

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