“tv will not turn from the fire tv edition screen it says click continue but the remote will not work on it. It is new right out of the box and isn't hooked up to anything”

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• For product support please call 1-877-467-4289 available from 8am to 9pm CT daily David M. - Insignia Support

  Answered by InsigniaCustomerSupport 6 years ago

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• The problem is pairing the remote. It’s very difficult. I had to call geek squad, the manufacturer, and googled everywhere to resolve this problem.

  Answered by Vaughn 6 years ago

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