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Sounds like yours is defective. Check to see if cord is tight in charger and device first. If it still gives you issue, I would return for exchange.
Sorry, there was a problem. Please try again later.I was having the same problem. I switched to a different charger/cord and it finally charged past 1 bar. It does take a long time to charge though. I put it on the charger at night and it's usually full around noon the next day.
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