Questions & Answers

Q: QuestionDoes it come with a charger

Asked 5 years ago by Anonymous.

• A:Answer It comes with the charging cable, no wall adapter.

  Answered 5 years ago by Texan88

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Q: QuestionThe specs say it has a battery level indicator. Is this correct? I have a couple of BT speakers that give me no warning. They just die. I was looking for a tester for these devices and I'm going this may do the job. Anybody?

Asked 5 years ago by Jiminy.

• A:Answer Yes it has a indicator

  Answered 5 years ago by Dkurtw51

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Q: QuestionIt it be used while using the phone?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Insignia™ - 5000 mAh Portable Charger for Most Mobile Devices - Midnight Blue

• A:Answer Yes, it continues to charge the phone as you use it.

  Answered 5 years ago by IceKacang

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Q: QuestionWhat are the dimensions of this device?

Asked 5 years ago by Jamy.

• A:Answer It’ can be held in the palm of your hand. 1.75x0.91x3.9 in

  Answered 5 years ago by DRBFH

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Q: QuestionDoes this charger work with a Samsung S!0?

Asked 5 years ago by Adrianne229.

• A:Answer Yes

  Answered 5 years ago by Portablecharger

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Q: QuestionWill this work with an Iphone 11?? Maybe tell me what I would need to do. THX

Asked 6 years ago by lsk1.

• A:Answer Hi! This portable charger has a USB port were you can connect the charger for your iPhone 11 or any other cable compatible with other devices (like other cellphones, headphones, and more). Viridiana E. Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this charger work with a Moto e5 cell phone?

Asked 5 years ago by Anonymous.

• A:Answer Only if that phone is powered by electricity. If it’s an internal-combustion smartphone, then no.

  Answered 5 years ago by TechGuru1701Verified Purchase

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Q: QuestionDoes it automatically start charging once you plug the phone in? Or do you have to push the button to start the charge? -Jake

Asked 6 years ago by Jake.

• A:Answer I believe you have to push the button, which can be done before or after the phone is plugged in.

  Answered 6 years ago by ChargerDude

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Q: QuestionHow long does the charge last in this portable device after I fully charge it ?

Asked 5 years ago by Sam.

• A:Answer Honestly Sam , I’ve never had it on long enough to use up the whole charge, but I can tell you that using the gps for 10 hours while driving and it still had enough juice, recharge seems to take forever but it’s worth it

  Answered 5 years ago by VenusVerified Purchase

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Q: Questiondoes this portabke charger works for samsung j7 phone how long does it chsrger the phone for?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Insignia™ - 5000 mAh Portable Charger for Most Mobile Devices - Pink Sand

• A:Answer It works with ALL phone that is usb. (AS LONG AS YOU HAVE A USB CORD!!) I charges your phone until ALL of the battery lights are off.

  Answered 5 years ago by BAYBAY

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Q: QuestionWhen plugged in, this battery pack will charge my phone to 100% but will then stop supplying charge even as the phone battery diminishes, with it staying plugged in. Is this normal and a feature of the battery pack? Thank you.

Asked 5 years ago by Bruce.

• A:Answer This is normal. Try to press the button to Wake up the battery.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan I use this to charge a USB-rechargeable 20-LED under-cabinet light so I don't need to take down the light in order to charge it at my computer or at a wall outlet?  

Asked 5 years ago by TaskLightUser.

This question was asked about the related product: Insignia™ - 5000 mAh Portable Charger for Most Mobile Devices - Midnight Blue

• A:Answer Shouldn't be an issue, as this adheres to USB specs (5V, 2.1 AH), so it would charge anything that can charge via a USB connection. Not sure how many charges you could get off of it for your use, but you could always just plug it back in to get charged after you got the lights charged up.

  Answered 5 years ago by RhodyShoppa

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Q: QuestionSo I just bought this a few days ago and well.. are the blue lights suppose to stay on after pressing the button. I pressed the button and it’s been like a few hours that it’s stayed on. Am I suppose to do something to turn off the blue lights?

Asked 6 years ago by Jules.

• A:Answer The blue lights indicate how much battery life you have left. They don’t need to be turned off it’s okay.

  Answered 6 years ago by prushmore

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Q: QuestionDoes it charge Samsung S9+ (Android). How many times it charge a fully drained Samsung 9+ Thanks.

Asked 5 years ago by Sam.

• A:Answer Yes this portable charger works with smartphones, the capacity is 5000 mAh. It should charge it around 1.5 times based on battery status. *Performance varies based on settings and environmental conditions, and decreased over time and with use.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the round button for?

Asked 5 years ago by Mari.

This question was asked about the related product: Insignia™ - 5000 mAh Portable Charger for Most Mobile Devices - Pink Sand

• A:Answer The button is to check the remaining battery level.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhy the black unit comes with a nicer box and the blue ones seems to be like an OEM box? Any differences? I’ve payed 9.99 for a new one (hope those that came in a “blister” are new ones)

Asked 5 years ago by Jocaedu.

This question was asked about the related product: Insignia™ - 5000 mAh Portable Charger for Most Mobile Devices - Midnight Blue

• A:Answer The blister pack was a holiday promotion. The batteries are the same in both packages.

  Answered 5 years ago by Kjfkjf

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Q: QuestionDoes this charge an iPhone x ?

Asked 6 years ago by Kahlua.

This question was asked about the related product: Insignia™ - 5000 mAh Portable Charger for Most Mobile Devices - Midnight Blue

• A:Answer Hi! This portable charger should be able to charge your device as long as you have the correct charger for it (from USB to the type of tip that your iPhone X needs). Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow big is this? Does it work for Iphone 6?

Asked 6 years ago by ReviewX.

• A:Answer Yes. Just need the cord that you would normally use to charge your phone.

  Answered 6 years ago by ChargerDude

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Q: QuestionHow do you charge the charger?

Asked 4 years ago by larinw.

• A:Answer Use the included micro USB cable to charge this product, you can use a standard USB-A wall charger (not included).

  Answered 4 years ago by InsigniaCustomerSupport

  
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