“I live in an apartment building, and a neighbor must be using the same remote. The channel changes without touching the remote and it appears as though the remote is being used (switches to home page, left/right, up down). Is there a remedy for this?”

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• Try to download the Amazon Fire TV app on your Smartphone to control your TV over Wi-Fi. For product support please call 1-877-467-4289 available from 8am to 9pm CT daily.

  Answered by InsigniaCustomerSupport 5 years ago

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