“Why does my tv run super slow and why does it go to a black screen in the middle of playing a game. Also I can’t watch anything on the tv i have to use my ps5, why is that”
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Hello Jenn, thanks for your question. We’re very sorry to hear you’re experiencing slow performance, black‑screen interruptions, and issues using the TV’s built‑in apps. Those symptoms usually mean the TV’s software or hardware is struggling. Please feel free to reach out to us directly at 877‑467‑4289 or insigniasupport@bestbuy.com. Our team will be happy to assist with troubleshooting and provide any further support you may need. Sandhya | Insignia Products
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