Questions & Answers

Q: QuestionDoes this TV have Dolby Atmos?

Asked 4 years ago by Anonymous.

• A:Answer No, this TV does not have Dolby Atmos. This TV has DTS Virtual-X Sound, an immersive sound format creates a three-dimensional sound experience with your speaker system.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionI have had my Insignia F50 for almost one year. Between viewings the picture lost the QLED "pop" and got dimmer, particularly the bottom 2/3 of the screen. I have disconnected the Fire TV stick and unplugged the TV to no effect.

Asked 2 years ago by WKW.

Q: QuestionTV attempts to power up when turning on but never does. The screen flickers on for a brief second or two then the screen returns black and appears to turn off?

Asked 2 years ago by NoVA.

• A:Answer Hi there, Please perform the following troubleshooting steps below: 1- Unplug the television from the power outlet. 2- Remove all connections from the back of the television. 3- While everything is unplugged, press and hold the "Power" button on your TV for 60 seconds. 4- Connect all devices back into the television, making sure all of them are properly connected 5- Plug the set to the power outlet, if possible, to a different power outlet or a surge protector Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us 6- Turn it on and test it.

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this TV work with a DTS enabled surround sound system?

Asked 2 years ago by Nathan.

• A:Answer Yes

  Answered 1 year ago by IsraelEVerified Purchase

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Q: QuestionDoes insignia fire tvs offer closed caption?

Asked 2 years ago by Anonymous.

• A:Answer Available with almost all new TVs.

  Answered 1 year ago by MitchellB

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Q: QuestionI would like to purchase this one but I was told it was sold out at all the stores. Can we go on line or when will one be available in the store I would like to get it asap, thank you.

Asked 2 years ago by Joyce.

Q: QuestionHow do you set Dolby vision

Asked 2 years ago by Bubba.

Q: QuestionDoes this TV work well with laptop mirroring?

Asked 2 years ago by Curious.

Q: QuestionCan you download other app on the tv like BET + an ALLBLK?

Asked 2 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by BigGeorgeVerified Purchase

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Q: QuestionWill this tv work with DirectTv Stream?

Asked 2 years ago by Anonymous.

• A:Answer Hi there, Yes, you can hook up your DirecTV box into one of the HDMI inputs on the TV or download the DIRECTV STREAMING App on this TV. You need a free Amazon account to download apps. There is no charge for a free Amazon account. Renee, Insignia Support

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionBluetooth connectability?

Asked 3 years ago by Bluetoothconnectability.

Q: QuestionDOES THIS TV HOOK UP WIRELESSLY TO OUR CABLE BOX? HOW ABOUT OUR TWO DVR"S

Asked 3 years ago by TERRY.

Q: QuestionHow far apart are the feet attached to the stand on the insignia 55 smart fire tv?

Asked 3 years ago by Anonymous.

• A:Answer I wall mounted mine and you can google any info you need. Take a tape measure with you to the store and check out the Insignia tv.

  Answered 3 years ago by MickFVerified Purchase

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Q: QuestionHas anyone had problems with the volume control going down randomly?

Asked 3 years ago by Anonymous.

• A:Answer I have a sound bar and I have not had a problem with that. I suggest you get a sound bar. It really makes a difference you think you’re kind of in a theater

  Answered 3 years ago by bobbo655Verified Purchase

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Q: QuestionWhen do you expect to restock this item? Can I special order it for home delivery?

Asked 3 years ago by Pappy.

Q: QuestionCan the tv actually be turned on and off with Alexa voice control? I know a lot of them can only be voice controlled once on.

Asked 3 years ago by badkins.

Q: Questioncan you get a replacement remote,mine broke

Asked 3 years ago by nick.

Q: QuestionHi, does anyone know when this tv might be available? Or if it will no longer be available?

Asked 3 years ago by Felipe.

Q: QuestionDoes this TV have a blue light filter?

Asked 3 years ago by Jdubs1080.

• A:Answer Hello there, No blue light filter feature but does have different pic display settings that helps eye strain. The NATURAL and MOVIE mode settings are comfortable to my eyes. Insignia Support Louise www.insigniaproducts.com/support

  Answered 3 years ago by InsigniaCustomerSupport

  
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