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Try this, using the included Voice Remote press and hold for 3 seconds the Home button to launch the Quick Access menu, then go to: Sound > Advanced Settings > TruVolume : Select ON. David M. - Insignia Support
Sorry, there was a problem. Please try again later.Have you tried changing the audio settings ? I did notice my tv getting loud during certain commercials. When I changed the audio settings to home theater the sound was better.
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