Questions & Answers

Name: Insignia™ - 55” Class LED 4K UHD Smart Fire TV Edition TV
Brand: Insignia™
SKU: 6245800
Price: 85.99 USD
Rating: 4.4 (4975 reviews)

Insignia™ - 55” Class LED 4K UHD Smart Fire TV Edition TV

Model:: NS-55DF710NA19; |
SKU:: 6245800

User rating, 4.4 out of 5 stars with 4975 reviews.

Highly rated by customers for:

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Page Showing 161-180 of 760 questions

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QuestionI can't adjust the color, brightness etc, only backlight. The other options won't let me select them. They are greyed out. TIA
Asked 5 years ago by Nick.
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QuestionHello, I'm using this TV for my business to display my restaurant menu but it kept turning off or in a sleep mode after about 15 minutes. I have turned off the screensaver mode and are not in sleep mode. I really need help please!!
Asked 5 years ago by ask.
Answer This Question
QuestionI bought my insignia 43” smart fire tv In Dec from Best Buy I bought the cable Best Buy rec for this TV The problem is that with sports events when they show replays or close ups of something after the play is over the TV is blurry Why? How can I fix?
Asked 5 years ago by Mitch.
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QuestionIf I take off the led strip of a 50 inch insignia model NS 50DR620NA18 that’s broken then put on 50 inch insignia model NS 50DF710NA19 will they still work correctly even if bolt pattern is not the same. They are a bit longer but they are both 50 inch
Asked 5 years ago by Will.
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QuestionMy insignia TV is keeping telling me to open an Amazon account when I try to use an app, I don’t have an Amazon account and I don’t want to open one. What can I do to use the app without an Amazon account ? I really don’t want anything with Amazon
Asked 5 years ago by Anonymous.
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QuestionI have had my set literally a year. I turn on the tv, the tv shows the picture and it goes away. Tryed to reset it and nothing happens??? Any ideas??
Asked 5 years ago by bschade.
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QuestionThis TV won’t stay connected to the internet. Every day I have to put my internet Password in- I have other devices in the area that stay connected. So it is not an internet issue
Asked 5 years ago by Vickie.
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QuestionOur TV shuts off every afternoon around 3:16pm sometimes a little later but it's like clockwork. Do you know if this is some kind of setting that was hit accidentally? Please advise.
Asked 5 years ago by Serooty60.
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QuestionI HAVE A SET BOUGHT A FEW MONTHS AGO AND I CANT KEEP THE HEADS ON THE FOOT BALL PLAYERS AS THE SCREEN IS ALL OVER THE PLACE ON ACTION ITEMS
Asked 5 years ago by BMAC.
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QuestionHow do u change aspect ratio to full screen when watching disney+ the top and bottom have black lines across them I have a 55 inch 4k insignia tv that was bought from u guys please help
Asked 5 years ago by turtles83854.
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QuestionI purchased this TV with the plan to connect to my Echo (which I've done in the past) to create a speaker group with existing equipment, no wires, and just network. But come to find out after purchase this Fire TV isn't compatible. Will there be an update
Asked 5 years ago by sgreeley.
- Answer This TV does not support the Echo Home Theatre setup.
  Answered 5 years ago by InsigniaCustomerSupport
  Answer this question
QuestionWhat antenna works with this TV, for watching local channels and local news? I live in Baton Rouge, LA.
Asked 5 years ago by LSC23.
- Answer Most antennas work with this TV.
  Answered 5 years ago by InsigniaCustomerSupport
  Answer this question
QuestionHow to turn on 4K on this tv
Asked 5 years ago by Anonymous.
- Answer This TV does not have a setting to turn On/Off 4K.
  Answered 5 years ago by InsigniaCustomerSupport
  Answer this question
QuestionHi! I purchased this tv in July and now the screen picture rolls. Is this tv still covered under warranty? If so, how do I have someone repair it?
Asked 5 years ago by Anonymous.
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QuestionI’ve had this tv for a while and I’m going through my display setting on my Xbox series x and it says it does not support watching content in 4K at 50hz and does not support gaming at 120fps is there a way in settings to fix the tv so it will allow it?
Asked 5 years ago by Wolf.
- Answer Try 4K@30Hz.
  Answered 5 years ago by InsigniaCustomerSupport
  Answer this question
QuestionWe got a Insignia 55 inch in April 2019. It is now December 2020 and the TV just shuts off by itself. If we cut the TV off it comes back on by itself. If we are watching a regular tv channel like WLKY news it switches back to NETFLEX home screen.
Asked 5 years ago by Tarri.
- Answer For product support, please call 1-877-467-4289 available from 8am to 9pm CT daily.
  Answered 5 years ago by InsigniaCustomerSupport
  Answer this question
QuestionDoes anyone have experienced losing the sound while watching videos, movies or playing video games. Just got my tv a few weeks ago and I noticed whenever I’m on it the sounds just goes away and it stay like that for a few seconds and then repeats.
Asked 5 years ago by DannyPerez21.
- Answer I have a 58in and this happens all the time
  Answered 4 years ago by Michael
  Answer this question
QuestionWhere can I buy a replacement power cord from?
Asked 5 years ago by Nikki.
- Answer You can buy the Insignia™ - 6' 2-Slot Polarized Power Cord - Black Model: NS-HW303 available at Best Buy.
  Answered 5 years ago by InsigniaCustomerSupport
  Answer this question
QuestionHow do I connect this TV to a Sony DVD Home Theatre Surround Sound Receiver DAV-TZ140?
Asked 5 years ago by Chris.
- Answer Use an HDMI cable and 3.5 mm to RCA cable.
  Answered 5 years ago by InsigniaCustomerSupport
  Answer this question
QuestionWhere do I plug in a memory card? Getting low storage messages and tired of deleting so much cache just to keep it going. Web suggested adding more memory to TV but where do I put it in?
Asked 5 years ago by Aklady.
- Answer This TV does not have a Memory Card slot and it does not support expandable storage.
  Answered 5 years ago by InsigniaCustomerSupport
  Answer this question

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Questions & Answers

Insignia™ - 55” Class LED 4K UHD Smart Fire TV Edition TV

Q: QuestionI can't adjust the color, brightness etc, only backlight. The other options won't let me select them. They are greyed out. TIA

Q: QuestionHello, I'm using this TV for my business to display my restaurant menu but it kept turning off or in a sleep mode after about 15 minutes. I have turned off the screensaver mode and are not in sleep mode. I really need help please!!

Q: QuestionI bought my insignia 43” smart fire tv In Dec from Best Buy I bought the cable Best Buy rec for this TV The problem is that with sports events when they show replays or close ups of something after the play is over the TV is blurry Why? How can I fix?

Q: QuestionIf I take off the led strip of a 50 inch insignia model NS 50DR620NA18 that’s broken then put on 50 inch insignia model NS 50DF710NA19 will they still work correctly even if bolt pattern is not the same. They are a bit longer but they are both 50 inch

Q: QuestionMy insignia TV is keeping telling me to open an Amazon account when I try to use an app, I don’t have an Amazon account and I don’t want to open one. What can I do to use the app without an Amazon account ? I really don’t want anything with Amazon

Q: QuestionI have had my set literally a year. I turn on the tv, the tv shows the picture and it goes away. Tryed to reset it and nothing happens??? Any ideas??

Q: QuestionThis TV won’t stay connected to the internet. Every day I have to put my internet Password in- I have other devices in the area that stay connected. So it is not an internet issue

Q: QuestionOur TV shuts off every afternoon around 3:16pm sometimes a little later but it's like clockwork. Do you know if this is some kind of setting that was hit accidentally? Please advise.

Q: QuestionI HAVE A SET BOUGHT A FEW MONTHS AGO AND I CANT KEEP THE HEADS ON THE FOOT BALL PLAYERS AS THE SCREEN IS ALL OVER THE PLACE ON ACTION ITEMS

Q: QuestionHow do u change aspect ratio to full screen when watching disney+ the top and bottom have black lines across them I have a 55 inch 4k insignia tv that was bought from u guys please help

Q: QuestionI purchased this TV with the plan to connect to my Echo (which I've done in the past) to create a speaker group with existing equipment, no wires, and just network. But come to find out after purchase this Fire TV isn't compatible. Will there be an update

Q: QuestionWhat antenna works with this TV, for watching local channels and local news? I live in Baton Rouge, LA.

Q: QuestionHow to turn on 4K on this tv

Q: QuestionHi! I purchased this tv in July and now the screen picture rolls. Is this tv still covered under warranty? If so, how do I have someone repair it?

Q: QuestionI’ve had this tv for a while and I’m going through my display setting on my Xbox series x and it says it does not support watching content in 4K at 50hz and does not support gaming at 120fps is there a way in settings to fix the tv so it will allow it?

Q: QuestionWe got a Insignia 55 inch in April 2019. It is now December 2020 and the TV just shuts off by itself. If we cut the TV off it comes back on by itself. If we are watching a regular tv channel like WLKY news it switches back to NETFLEX home screen.

Q: QuestionDoes anyone have experienced losing the sound while watching videos, movies or playing video games. Just got my tv a few weeks ago and I noticed whenever I’m on it the sounds just goes away and it stay like that for a few seconds and then repeats.

Q: QuestionWhere can I buy a replacement power cord from?

Q: QuestionHow do I connect this TV to a Sony DVD Home Theatre Surround Sound Receiver DAV-TZ140?

Q: QuestionWhere do I plug in a memory card? Getting low storage messages and tired of deleting so much cache just to keep it going. Web suggested adding more memory to TV but where do I put it in?

Top Rated

QuestionI can't adjust the color, brightness etc, only backlight. The other options won't let me select them. They are greyed out. TIA

QuestionHello, I'm using this TV for my business to display my restaurant menu but it kept turning off or in a sleep mode after about 15 minutes. I have turned off the screensaver mode and are not in sleep mode. I really need help please!!

QuestionI bought my insignia 43” smart fire tv In Dec from Best Buy I bought the cable Best Buy rec for this TV The problem is that with sports events when they show replays or close ups of something after the play is over the TV is blurry Why? How can I fix?

QuestionIf I take off the led strip of a 50 inch insignia model NS 50DR620NA18 that’s broken then put on 50 inch insignia model NS 50DF710NA19 will they still work correctly even if bolt pattern is not the same. They are a bit longer but they are both 50 inch

QuestionMy insignia TV is keeping telling me to open an Amazon account when I try to use an app, I don’t have an Amazon account and I don’t want to open one. What can I do to use the app without an Amazon account ? I really don’t want anything with Amazon

QuestionI have had my set literally a year. I turn on the tv, the tv shows the picture and it goes away. Tryed to reset it and nothing happens??? Any ideas??

QuestionThis TV won’t stay connected to the internet. Every day I have to put my internet Password in- I have other devices in the area that stay connected. So it is not an internet issue

QuestionOur TV shuts off every afternoon around 3:16pm sometimes a little later but it's like clockwork. Do you know if this is some kind of setting that was hit accidentally? Please advise.

QuestionI HAVE A SET BOUGHT A FEW MONTHS AGO AND I CANT KEEP THE HEADS ON THE FOOT BALL PLAYERS AS THE SCREEN IS ALL OVER THE PLACE ON ACTION ITEMS

QuestionHow do u change aspect ratio to full screen when watching disney+ the top and bottom have black lines across them I have a 55 inch 4k insignia tv that was bought from u guys please help

QuestionI purchased this TV with the plan to connect to my Echo (which I've done in the past) to create a speaker group with existing equipment, no wires, and just network. But come to find out after purchase this Fire TV isn't compatible. Will there be an update

QuestionWhat antenna works with this TV, for watching local channels and local news? I live in Baton Rouge, LA.

QuestionHow to turn on 4K on this tv

QuestionHi! I purchased this tv in July and now the screen picture rolls. Is this tv still covered under warranty? If so, how do I have someone repair it?

QuestionI’ve had this tv for a while and I’m going through my display setting on my Xbox series x and it says it does not support watching content in 4K at 50hz and does not support gaming at 120fps is there a way in settings to fix the tv so it will allow it?

QuestionWe got a Insignia 55 inch in April 2019. It is now December 2020 and the TV just shuts off by itself. If we cut the TV off it comes back on by itself. If we are watching a regular tv channel like WLKY news it switches back to NETFLEX home screen.

QuestionDoes anyone have experienced losing the sound while watching videos, movies or playing video games. Just got my tv a few weeks ago and I noticed whenever I’m on it the sounds just goes away and it stay like that for a few seconds and then repeats.

QuestionWhere can I buy a replacement power cord from?

QuestionHow do I connect this TV to a Sony DVD Home Theatre Surround Sound Receiver DAV-TZ140?

QuestionWhere do I plug in a memory card? Getting low storage messages and tired of deleting so much cache just to keep it going. Web suggested adding more memory to TV but where do I put it in?