“Just purchased this for my elderly mother and have a simple big button remote for her. The remote does not transmit IR for the volume, only the power. Can the TV receive IR commands for the volume?”
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Thank you for your inquiry! Yes, the Insignia™ 55" Class QF Series QLED 4K UHD Smart Fire TV can receive infrared (IR) commands for volume control, as long as the remote you're using is compatible with standard IR TV codes. This model includes an IR receiver to support traditional remotes in addition to the included Alexa voice remote, which uses Bluetooth. If you have further questions, please feel free to reach us via phone 1-877-467-4289 Monday-Saturday 8 a.m. to 9 p.m. CT or email us at insignia@bestbuy.com. Keith | Insignia Support
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