Questions & Answers

Q: QuestionWhat kind of audio does this TV have?

• A:Answer This TV features Dolby Atmos Audio for an immersive sound experience.

Q: QuestionDoes this TV include an ethernet port?

• A:Answer Yes, the TV comes with an ethernet port for connectivity.

Q: QuestionCan I connect my headphones to the TV directly?

• A:Answer Yes, you can connect your Bluetooth headphones to the TV for a private listening experience.

Q: QuestionDoes this TV support HDR?

• A:Answer Yes, this TV supports HDR with Dolby Vision for enhanced contrast, accurate colors, and fine details.

Q: Questionwhat type of wall mount?

Asked 8 months ago by insigna55qled.

• A:Answer For your Insignia™ - 55" Class QF Series QLED 4K UHD Smart Fire TV, you'll need a VESA-compatible wall mount. Specifically, this TV supports a VESA mounting pattern of 200 x 200 mm. The weight of the TV is 19.8 pounds. When choosing a wall mount, ensure it can support this weight. Patricia | Insignia Support

  Answered 8 months ago by InsigniaCustomerSupport

  
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Q: Questionis the aspect ratio available to use or is it grayed out...

Asked 4 months ago by Kahn.

• A:Answer Hi Kahn! The Insignia™ 55" Class QF Series QLED 4K UHD Smart Fire TV (Model NS55-UQFL26) has a native 16:9 aspect ratio, which is standard for most modern TVs and ideal for widescreen content. This setting is available and not grayed out, meaning you can use it without restrictions. Jeth| Insignia Support.

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan you use the Sound Bar Connection with a two way splitter 1. connecting soundbar 2. connecting another device that allows me to connect my Cochlear Implant and Hearing Aid allowing me to hear sounds from both devices at the same time?

Asked 4 months ago by Tex.

• A:Answer Thank you for your inquiry, Tex. Unfortunately, the Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV does not support using a splitter to pair both a soundbar and a hearing aid simultaneously. However, there’s good news, this model includes Bluetooth compatibility, which allows you to connect one device (like your hearing aid or compatible streamer) via Bluetooth while the other device (such as a soundbar) is connected directly through an available audio output or vise versa. This setup can allow you to hear audio through both devices at the same time, depending on your specific hearing aid model or soundbar model and how it handles Bluetooth streaming.Tine | Insignia Support

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this TV have built-in Alexa voice control that automatically activates without pushing the button on the remote? If so, how do we enable it?

Asked 6 months ago by Aninda.

• A:Answer Thank you for your inquiry! The Insignia™ 55" Class QF Series QLED 4K UHD Smart Fire TV does come with built-in Alexa as part of its Fire TV functionality. However, based on the available product information, this model appears to support Alexa voice control only through the Alexa Voice Remote, which means you need to press the microphone button on the remote to activate voice commands. There is no clear indication that this TV supports hands-free Alexa, where you can simply say "Alexa" without pressing a button. Keith | Insignia Support

  Answered 6 months ago by InsigniaCustomerSupport

  
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Q: QuestionWhat are the box dimensions?

Asked 3 weeks ago by Doug.

• A:Answer 55"x35"

  Answered 1 week ago by HotchicVerified Purchase

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Q: QuestionMy grandpa is set on using his TV ears and will not purchase anything different. They require a digital audio output on the TV. Does this TV have a digital audio output port? If so, can he use his TV and my grandma still be able to hear the TV as normal?

Asked 4 months ago by Grandparent.

• A:Answer Hi there! Yes, the Insignia™ 55" QF Series QLED TV has a digital audio output (optical port), so your grandpa can use his TV Ears. However, please note that when using Bluetooth or digital audio out, the built-in TV speakers are typically disabled. — Shiela | Insignia Support

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionThis is likely a rediculous question, but I am able to watch TV via our YouTube tube TV account of this tv, correct?

Asked 4 months ago by Bcarney.

• A:Answer Yes, just what we do

  Answered 4 months ago by KeithMVerified Purchase

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Q: QuestionCan I cast video from my iphone?

Asked 4 months ago by dennis.

• A:Answer Hi Dennis! Yes, you can cast video from your iPhone to your Insignia Fire TV using AirPlay (if supported), third-party apps like AirScreen, or built-in casting in apps like YouTube and Netflix. Just make sure both devices are on the same Wi-Fi network. Jeth|Insignia Support.

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan it stream YouTube videos at faster speeds?

Asked 4 months ago by dennis.

• A:Answer Thank you for your inquiry! Yes, the Insignia™ - 55" Class QF Series QLED 4K UHD Smart Fire TV can stream YouTube videos at faster playback speeds. This is made possible through the official YouTube app available on Fire TV. When watching a video, you can access playback settings by pressing the down arrow on your remote, selecting the gear icon, and choosing "Playback Speed." From there, you can adjust the speed to options like 1.25x, 1.5x, or even 2x, depending on your preference.

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes it have Google airplay 2

Asked 4 months ago by Lannygla.

• A:Answer Yes, the Insignia™ 55" Class QF Series QLED 4K UHD Smart Fire TV does support Apple AirPlay. This means you can wirelessly stream content from your Apple devices (like iPhones, iPads, or Macs) directly to the TV, including videos, music, photos, and screen mirroring. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionMy cabinet top is 35" W x 15" D. Is there a TV mount that can be used with this TV. My other TV is 50" & I am using a back mount that telescopes up or down; and swivels from side to side and fits perfectly on the 35" stand with plenty of room to spare.

Asked 5 months ago by Chief.

• A:Answer Thank you for your inquiry! The Insignia™ 55" Class QF Series QLED 4K UHD Smart Fire TV has a width of approximately 48.3 inches, which means it will extend beyond your 35-inch-wide cabinet by over 6 inches on each side. Because of this, placing the TV directly on the cabinet using its built-in stand is not recommended for safety and stability reasons. However, since you’ve successfully used a telescoping back mount with your 50" TV on the same cabinet, a similar solution should work for this 55" model as well. To ensure compatibility, you’ll want a freestanding or tabletop TV mount that supports the TV’s VESA mounting pattern (likely between 200x200 and 400x300), can handle at least 31 pounds, and has a base footprint that fits within your 35" wide by 15" deep cabinet. This setup would allow you to safely mount the TV while maintaining the flexibility to swivel or adjust its height, just like your current setup. Keith | Insignia Support

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionIs this picture a true Qled? All others have been so much more I wonder if it’s true Qled

Asked 6 months ago by Laf.

• A:Answer Thank you for your inquiry! Yes, the Insignia™ 55" Class QF Series QLED 4K UHD Smart Fire TV is considered a true QLED TV because it uses Quantum Dot Technology, which enhances color accuracy and brightness. This is the same core technology found in more expensive QLED models from brands like Samsung. However, the reason this Insignia model is more affordable is that it may not include some of the premium features found in higher-end QLED TVs, such as advanced backlighting (like Mini-LED or full-array local dimming), higher refresh rates, or more refined build quality. So while it does deliver the vibrant colors and improved brightness associated with QLED displays, it’s designed to be a more budget-friendly option that offers solid performance without the premium price tag. Keith | Insignia Support

  Answered 6 months ago by InsigniaCustomerSupport

  
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Q: Questionwhat is the refresh rate on this Tv?

Asked 8 months ago by Anonymous.

• A:Answer Thank you for your interest in our Insignia™ - 55" Class QF Series QLED 4K UHD Smart Fire TV. This television features a refresh rate of 60Hz. If you have any other inquiries or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support

  Answered 8 months ago by InsigniaCustomerSupport

  
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Q: QuestionWhile attempting to set tv up, it stays on registering your Amazon fire tv. What's next?

Asked 11 hours ago by Yes.

Q: QuestionCan I cast my phone screen to the TV?

Asked 4 days ago by Myles.