“My 65 tv just cut off ,first no picture then no voice”
Answer This Question
1-2 of 2 Answers
how long did you have the tv because that’s what happened to me and the back lights of the tv were shot and was told that i needed to replace the back lights or get a new tv but brought a new tv because the cost is the same as buying a new tv replacing the back lights
Sorry, there was a problem. Please try again later.Hi Mawmaw, thank you for letting us know your concern. If your TV doesn't have a picture and no sound, kindly check if the video cables are connected correctly and securely to your TV. Make sure that the power cord is plugged into a working outlet. If this does not work, you can reach out to our customer service for further assistance. Patricia | Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sorry, there was a problem. Please try again later.