“Just purchased Insignia NS-65F301NA23 TV. Can NOT get it to connect to Xfinity remote. Just displays one channel and neither remote changes channel. How do you get the Xfinity remote to control this tv? Or the Insignia remote to control Xfinity?”
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Thank you for reaching out regarding your new Insignia NS-65F301NA23 TV. I understand how frustrating it can be when your remotes aren't working as expected. Let's try to resolve this issue. For pairing you Xfinity Remote to control your Insignia TV, you might need to contact Xfinity Support for further guidance. Using Your Insignia Remote to Control Xfinity To control your Xfinity box using your Insignia remote, follow these steps: 1. Ensure your TV is connected to the internet and the latest firmware is installed. 2. Go to Settings on your Insignia TV. 3. Navigate to "Equipment Control" and select "Manage Equipment". 4. Select "TV" and follow the on-screen instructions to set up your Insignia remote to control your Xfinity box. If you continue to experience issues, please don't hesitate to reach out for further assistance. We're here to help!
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