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Sorry, there was a problem. Please try again later.Hi Dont, thank you for raising this concern. We do understand how inconvenient and frustrating this situation with your freezer is. We are more than willing to assist you in fixing this. Please do contact our Insignia Support Hotline at 877-467-4289 for full assistance. For more information, you may check the link below. Dalainne | Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285)
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