“In video diagnostics, my TV says that the highest resolution is only 1080, not 4K. Can someone please help me figure out how to fix this?”

1-2 of 2 Answers

• Tv sucks

  Answered by Unhappy 3 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Hi There, Make sure your HDMI cable is 4k compatible. Also try changing the HDMI mode: Long press the home button, go to Picture > Advanced Settings > HDMI Mode and select 2.0. Insignia Products Lisa https://insigniaproducts.com

  Answered by InsigniaCustomerSupport 3 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.