“I purchased this tv 2 days ago. I have a sound bar (connected w/HDMI arc) which I’ve used on every tv I’ve owned, but there are complications between this tv and the sound bar. Anytime I change the volume it kicks me off of the show I’m watching.”
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I'm sorry to hear about the trouble you're having with your new TV and sound bar. Here are a few steps you can try to resolve the issue: 1. Check HDMI-CEC Settings: Ensure that HDMI-CEC (Consumer Electronics Control) is enabled on both your TV and sound bar. This feature allows devices to control each other and can sometimes resolve compatibility issues. 2. Update Firmware: Make sure both your TV and sound bar have the latest firmware updates installed. Manufacturers often release updates to fix bugs and improve compatibility. 3. Adjust Audio Settings: Go to your TV's audio settings and ensure that the sound bar is selected as the audio output device. Sometimes, setting the audio output to "Auto" or "Passthrough" can help. 4. Reset Devices: Try unplugging both the TV and sound bar from power for a few minutes, then plug them back in. This can sometimes reset the connection and resolve issues. 5. Check HDMI Cable: Ensure that the HDMI cable you're using is high-speed and supports ARC (Audio Return Channel). A faulty or incompatible cable can cause issues. I hope one of these solutions helps! If you have any other questions or need further assistance, feel free to ask.
Sorry, there was a problem. Please try again later.Usually in the tv audio settings you can change it to what its supposed to be it should tell you in the sound bar instructions
Sorry, there was a problem. Please try again later.