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Did you charge it fully when you first bought it? The charger has 4 blue lights that all light up when the device is fully charged. As it charges, the led lights flash to let you know how much battery life it currently has. The manufacturer recommends charging it a full 8 hours before first use, but when I realized mine already had 3/4 power, I started using it right away. Once that initial juice was used up, it seemed to stop holding a charge until I let it charge overnight. It's been charging great since then...
Sorry, there was a problem. Please try again later.Hello Scott, I understand that you left us this question because you were having doubts,the device not taking a charge anymore may be due to various reasons, however I will like to suggest to contact us directly at: 877-467-4289 for any support you may need. Regarding the time it takes to charge, this will be 4 hour, once it is fully charged the 4 LED lights should be lit up, however if none of these LED's light up, the battery should be charged. We are always here to help you in case you have need any help with it and thanks for your interest in this product. Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
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